[vsteady]

i have an acer extensa with windows vista
i turn laptop on and get underscore flash abt 3 times then nothing
i get no logo just black screen cannot get into bios or niothing cuz i get no logo can someone pls help me out is it my processor or motherboard chip pls

[1002richards]

Hi and welcome!

I'll ask for this to be moved to the Vista form.

[vsteady]

ok i would apreciate it very much thank u
not sure what vista form means

[1002richards]

Originally Posted by vsteady

ok i would apreciate it very much thank u
not sure what vista form means

My poor spelling, sorry - should say Vista Forum

[vsteady]

thank u thought it was but im new
really hopring on repairing this laptop blackscreen

[Pentium1996]

It could be bad RAM (Memory).

[vsteady]

i will try that out thank you wil;l let you know

[vsteady]

i have tried new ram it has no effect ive bought new hd , new ram n its still happrning
i know when i started repair desktops we could reset motherboards jumping pins can we also do on laptops im guessing now im at as loss

[wizzkid]

Hi vsteady,

I have had a similar problem, what I did was remove the bios battery for a few minutes. Put the battery back in, started it up again and bingo job sorted. There is a difference with my problem to yours though an underscore didn't appear on the screen, it was just black all the time. So the problems could be totally different.


Wizzkid.

[vsteady]

i will try that thanks

[vsteady]

the bios battery is soldered to motherboard on laptop with plastic ring around edge is this correct not sure

[wizzkid]

The CMOS battery is not visible under any of the bottom access panels then
you most likely have to disassemble the laptop down to the motherboard removing the keyboard to
access the CMOS battery.

P.S found this on the internet, Hope it helps :


http://www.ehow.co.uk/how_7226509_re...s-battery.html

Apperently its pretty difficult, good luck if you attempt it.

Wizzkid

[vsteady]

it was not my cmos battery
any other ideas
can it b my motherboard chip \

[vsteady]

it was not my cmos battery
any other ideas
can it b my motherboard chip \

[DoubleHelix]

The motherboard isn't a chip. Since it has Windows Vista, I assume it's more than a few years old. Replacing the motherboard is essentially replacing the entire computer except for the case and screen and leaves you with a still-old, used computer that may not work.

Save your money, and put it toward a new system.