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Solved: msconfig showing alot running in startup


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lanccohix's Avatar
lanccohix lanccohix is offline
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Join Date: Jul 2007
08-Sep-2012, 10:50 PM #1
Solved: msconfig showing alot running in startup
I was working in this forum to help clean up a neighbor's pc that had a virus. we had to check some things and we got it cleaned up. I was checking my HP laptop running vista and I was checking msconfig and I see that I have a lot of things running. I ran hijackthis and I have the log below. can you please check this and let me know if there are any problems with my machine.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:42:17 PM, on 9/8/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSour...ctid=CT3244149
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {9565115d-c7d6-46d3-bd63-b67b481a4368} - (no file)
R3 - URLSearchHook: (no name) - {cc2e2b99-14d3-4516-883c-9ea147f594ef} - (no file)
R3 - URLSearchHook: (no name) - {b3b5c47e-61f7-4d81-af06-461fc86686ce} - (no file)
R3 - URLSearchHook: WhiteSmoke US New Toolbar - {462be121-2b54-4218-bf00-b9bf8135b23f} - C:\Program Files (x86)\WhiteSmoke_US_New\prxtbWhit.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {0214754e-4e7d-4589-829d-e2523e6a3085} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WhiteSmoke US New - {462be121-2b54-4218-bf00-b9bf8135b23f} - C:\Program Files (x86)\WhiteSmoke_US_New\prxtbWhit.dll
O2 - BHO: (no name) - {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: (no name) - {3033124f-06bf-4829-873a-310a125b4d4c} - (no file)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: Guffins - {de2fdf7c-2637-4ba3-b427-3fce2d331db5} - C:\Program Files (x86)\Guffins\bar\1.bin\u4bar.dll (file missing)
O3 - Toolbar: WhiteSmoke US New Toolbar - {462be121-2b54-4218-bf00-b9bf8135b23f} - C:\Program Files (x86)\WhiteSmoke_US_New\prxtbWhit.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] c:\program files (x86)\adobe\reader 9.0\reader\reader_sl.exe
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
O4 - HKLM\..\Run: [TSMAgent] c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe
O4 - HKLM\..\Run: [DVDAgent] c:\program files (x86)\hewlett-packard\media\dvd\dvdagent.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [HPAdvisor] c:\program files (x86)\hewlett-packard\hp advisor\hpadvisor.exe autorun=autorun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files (x86)\PokerStars.NET\PokerStarsUpdate.exe
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr6 4.exe (file missing)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV6 4.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14007 bytes
blues_harp28's Avatar
Trusted Advisor with 16,125 posts.
 
Join Date: Jan 2005
Location: London England
09-Sep-2012, 04:39 AM #2
Start > Search Box > Type
msconfig

Under the Start Up Tab.
Untick all entries Except

Avast5\avastUI.exe

Apply > Ok > Reboot your Pc.

The System Configuration Utility box appear on retstart - saying changes have been made.
Tick the box on the lower left and then OK.

Any entry can be re-enabled using msconfig - if it needs to be

http://netsquirrel.com/msconfig/index.html

You are using am old version of Avast - you may want to update to Avast 7
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Malwarebytes
blues_harp28's Avatar
Trusted Advisor with 16,125 posts.
 
Join Date: Jan 2005
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09-Sep-2012, 04:41 AM #3
Start Hjt log - click Scan.
Once the page has opened - put a Tick mark against these entries and click Fix

Double check that only these entries are Ticked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSour...ctid=CT3244149
R3 - URLSearchHook: (no name) - {9565115d-c7d6-46d3-bd63-b67b481a4368} - (no file)

R3 - URLSearchHook: (no name) - {cc2e2b99-14d3-4516-883c-9ea147f594ef} - (no file)
R3 - URLSearchHook: (no name) - {b3b5c47e-61f7-4d81-af06-461fc86686ce} - (no file)

O2 - BHO: (no name) - {0214754e-4e7d-4589-829d-e2523e6a3085} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {3033124f-06bf-4829-873a-310a125b4d4c} - (no file)
O3 - Toolbar: Guffins - {de2fdf7c-2637-4ba3-b427-3fce2d331db5} - C:\Program Files (x86)\Guffins\bar\1.bin\u4bar.dll (file missing)


Close Hjt log.
Restart your Pc.
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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09-Sep-2012, 10:33 AM #4
It appears that Norton Internet Security has been installed in that computer, so you need to get rid of its file and registry "debris".

Go here to download and save the Norton removal tool.

Close all open windows first, then run the tool.

Allow it to remove everything that's associated with Symantec, Norton, and LiveUpdate.

Restart the computer, if prompted to, so the removal process can finish.

-----------------------------------------------------------
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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09-Sep-2012, 10:36 AM #5
Download and save and then install the free version of

Malwarebytes Anti-Malware

SUPERAntiSpyware

Make sure to update their definition files during the install process.

Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

After they're installed and updated, restart the computer.

Run a QUICK scan with each of them.

When each scan is finished, select and remove EVERYTHING they found.

Restart the computer, if prompted to, so the removal process can finish.

Note: DON'T use the computer while each scan is in progress.

-------------------------------------------------------
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lanccohix lanccohix is offline
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11-Sep-2012, 05:42 PM #6
okay

I ran the hijack and and I unchecked everything on your list accept for
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSour...ctid=CT3244149
I did not finf that. I did find entry similar but the start page had a different address.

I ran the cccleaner and I did not find anything with nortan. I did see a macfee entry

I am running the latest version of avast. version 7.
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11-Sep-2012, 06:43 PM #7
You need to run the Norton Removal Tool. Traces of an incomplete uninstall of Norton Internet Security are showing in your HijackThis log. Keeping them can cause all sorts of problems, especially with your Internet connection.

Do run Malwarebytes Anti-Malware and SUPERAntiSpyware. You have malware to remove.
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captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
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11-Sep-2012, 10:15 PM #8
You mentioned you ran CCleaner. Not a good idea

http://library.techguy.org/wiki/Registry_Cleaners
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12-Sep-2012, 03:17 AM #9
Quote:
Originally Posted by captainron276 View Post
You mentioned you ran CCleaner. Not a good idea

http://library.techguy.org/wiki/Registry_Cleaners
CCleaner is a safe junk file remover, but do not use the registry cleaner. Otherwise it's a good utility.
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lanccohix lanccohix is offline
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13-Sep-2012, 11:44 AM #10
You need to run the Norton Removal Tool. Traces of an incomplete uninstall of Norton Internet Security are showing in your HijackThis log. Keeping them can cause all sorts of problems, especially with your Internet connection.

Do run Malwarebytes Anti-Malware and SUPERAntiSpyware. You have malware to remove.


I ran the norton removal tool. I aslo ran malwarebytes which dod not find anything and SUPERAntiSpyware which did find some things. I removed them.

thanks for all of the help on this
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13-Sep-2012, 12:14 PM #11
While you are here - Post the uninstall log from Hjt log
Start HiJackThis.
At the bottom right - Other Stuff
Click on Config > Misc Tools.
Click > Open Uninstall Manager.
Click > Save List.
Save the uninstall list file on your desktop.
It will then open in Notepad.
Click Edit > Select All > Copy-and-Paste the uninstall list in the reply box.
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lanccohix lanccohix is offline
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13-Sep-2012, 05:35 PM #12
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9
AMD USB Audio Driver Filter
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Atheros Driver Installation Program
Auslogics Disk Defrag
avast! Free Antivirus
Catalyst Control Center - Branding
CCScore
CDBurnerXP
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
CR2
CyberLink DVD Suite
CyberLink DVD Suite
D3DX10
Disney Toontown Online
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
ESU for Microsoft Vista
Geek Squad 24 Hour Computer Support
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Games
HP Help and Support
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Live TV
HP MediaSmart Live TV
HP MediaSmart Music/Photo/Video
HP MediaSmart Music/Photo/Video
HP MediaSmart Webcam
HP MediaSmart Webcam
HP MULTIPLE MODEM INSTALLER for VISTA
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0129
HP Wireless Assistant
HPTCSSetup
IDT Audio
Java(TM) 6 Update 30
Java(TM) 6 Update 7
JMicron JMB38X Flash Media Controller
Junk Mail filter update
Juno Preloader
Kodak EasyShare software
LabelPrint
LabelPrint
LightScribe System Software 1.14.17.1
Malwarebytes Anti-Malware version 1.65.0.1400
Microsoft Live Search Toolbar
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
netbrdg
NetZero Preloader
OfotoXMI
OpenAL
PokerStars.net
Power2Go
Power2Go
PowerDirector
PowerDirector
QuickTime
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Red Light Center 3D Client
SecondLifeViewer (remove only)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Segoe UI
SFR
SFR2
SHASTA
skin0001
SKINXSDK
Slingbox - Watch Your TV Anywhere
SlingPlayer
Smart Defrag 2
SPORE Creature Creator Trial Edition
Spybot - Search & Destroy 1.2
staticcr
thriXXX 3DSexVilla2-126.001
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Vid-Saver
VPRINTOL
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
WIRELESS
Wizard101
World of Kaneva v4.0
blues_harp28's Avatar
Trusted Advisor with 16,125 posts.
 
Join Date: Jan 2005
Location: London England
15-Sep-2012, 09:35 AM #13
Hi, sorry for the late reply.
I'd uninstall Spybot - Search & Destroy 1.2 - it not the program that it once was.
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 58,936 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
15-Sep-2012, 09:53 AM #14
Adobe Reader 9 needs to be updated to 10.1.4.

Java(TM) 6 Update 30 needs to be updated to 1.6.0.35(6 Update 35).

Java(TM) 6 Update 7 needs to be uninstalled.

Smart Defrag 2 needs to be uninstalled.

--------------------------------------------------------
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lanccohix lanccohix is offline
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Join Date: Jul 2007
16-Sep-2012, 04:47 PM #15
done
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