[l3illyl3ob]

Well... Kinda, I don't know what else to call it. It doesn't really reset or come up with a blue screen, but all activity stops (video, sound, cpu activity, everything) and it goes into something that's kind of like Hibernate, but it isn't. Once it goes into it, I cannot exit back out at all, and my only option is rebooting my computer. As you can imagine, this is a frustrating problem. In fact, it even did it just now while typing this!

I'm lead to believe this is actually a graphics driver problem for a couple reasons. First of all, I tried the beta versions of Vista and this problem existed, but only with the default Microsoft drivers. If I installed the ATI drivers, the problem stopped, but a different one took its place. The computer would actually crash, at the exact same intervals it would go into its quasi-hibernate mode, and the error report would put the blame at the video drivers. With the retail Vista install and the latest drivers, it enters the quasi-hibernate mode with both video drivers, it no longer crashes.

Also, when I let the computer idle, it turns off the display after 20 minutes, as it's supposed to. But the problem doesn't happen when it's in this state, only after I take it out, it'll happen almost immediately if I let it run long enough, which also makes me believe it's video related.

But I can't figure out how to fix this for the life of me. It really sounds like something that should be fixable, but I don't even know where to start. I've already disabled sleep and hibernate modes completely, in case it was the power settings messing things up. I've changed video drivers, but it didn't change anything. I've looked at the ati control panel to see if anything there could be screwing things up, but there was nothing out of the ordinary. This has never happened in XP on the exact same computer. Has anyone else even run into this problem? Any help would be appreciated.

[Iain1979]

Have you tried a diffrnet graphic card? Tried to go into device menu and uninstalled the graphic driver see if that helps. please give us your PC spec!!!

[l3illyl3ob]

I haven't tried a different graphics card, but I don't have a spare one to try it on.

I have a Radeon 9700 pro, Pentium 4 2.4GHz, and 1.5gb of ddr ram. Anything else that's relevant?

[Iain1979]

was it a clean installed1 why do u think it the graphic driver? i take it you have 2 512 kb ram card installed. take 2 out see how it does with 1?

[l3illyl3ob]

I thought it was a graphics driver problem because i thought it was related to the issues I had in the beta, which i described in my first post. The problem is, it doesn't fully crash so I can't get any reliable crash reports or dumps.

I may have solved the problem however. I checked my bios power settings, and disabled all the power management features, and I haven't had this happen since. It's been running for approximately 2 hours now without issues, but there's no guarantees.

[mschrader]

same problem here,, but it was doing this when i only had win vista home basic with a ati 9200 agp card,( no areo supported )since then i upgraded to vista home premium and installed ati 9550 ( to support the wddm areo features ).

i also have it to go into stand by after 1 hour, and power save monitor after 20 minutes.

errors i get in system log are 4609 and something about com+ and line 45
and
error 6008 ... ill post more as i can

im pretty sure my video card and the driver which are signed 1/18/2007 are ati catalyst drivers. and they are not to blame. my power supply is a hurcles 450 watt and i have 1 dvd drive and cd-r drive plus hd 250 gig. im pretty sure my power supply are not to blame, like the poster above could it be a power saving setting in the os , or the bios??


keeping an eye on it ..... ill check back with ya'all later good luck!!

[l3illyl3ob]

After messing with my power settings, it now rarely does it, and when it does, it actually crashes, which is good since I can report it. It seems to be blaming the graphics card/drivers, and Microsoft says in the problem & solution center that it is a known problem and they're working on a solution.

I'm not really sure what was at fault, but I'm glad my problem is more or less solved. mschrader, go to the power options in the control panel, and in the advanced section, make sure to turn almost everything off, and try and do the same in your motherboard's bios, and see if it makes a difference.

[mschrader]

i turned off the system suspend or hibertante after 1 hour which is by delauflt when installing the vista OS, so i set that to NEVER, and i t seems the system crashed and locked up ( not rebooted just froze ) when i came home i had to shut it off ( keyboard not responding ) and then checke errors in safe mode

these were the main events

eventsystemobj.cpp
8007043c line 45 hresult com +

AND

errror 6008 unexpected system shut down

here is exact what i get
Log Name: Application
Source: Microsoft-Windows-EventSystem
Date: 2/21/2007 9:01:57 PM
Event ID: 4609
Task Category: Event System
Level: Error
Keywords: Classic
User: N/A
Computer: marcus-PC
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\vistartm\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />
<EventID Qualifiers="49152">4609</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>16</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-22T03:01:57.000Z" />
<EventRecordID>1220</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>marcus-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">d:\vistartm\com\complus\src\events\tier1\eventsystemobj.cpp</Data>
<Data Name="param2">45</Data>
<Data Name="param3">8007043c</Data>
</EventData>
</Event>


AND

FOR ERROR 6008

Log Name: System
Source: EventLog
Date: 2/21/2007 9:01:31 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: marcus-PC
Description:
The previous system shutdown at 4:09:03 PM on 2/21/2007 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-22T03:01:31.000Z" />
<EventRecordID>3730</EventRecordID>
<Channel>System</Channel>
<Computer>marcus-PC</Computer>
<Security />
</System>
<EventData>
<Data>4:09:03 PM</Data>
<Data>2/21/2007</Data>
<Data>
</Data>
<Data>
</Data>
<Data>28063</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D7070200030015001000090003003602D7070200030015001600090003003602600 900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>

nOW I SHUT OFF ALLPOWER OPTION IN WINDOWS VISTA os THE BIOS SAYS IT USER DEFINED..

[jibberjabber]

I had a similar problem when I installed Vista onto my 1 year old VAIO. The system would just crash with the mouse pointer frozen and no activity. A reboot was the only option and this would happen twice a day! In XP I would consider myself unlucky if it crashed at all! I even upgraded to 1GB RAM, but still, the same problem. Upgraded video card drivers, the works. Same problem. After I week I got seriously fed-up. Thank goodness I am a university student and used MSDN downloads to get Vista (for free), if I had purchased it retail, I would be extremely more hacked off. Yes, I did use upgrade advisor, and it said everything was fine, except my Video Card couldn't run Aero. Shouldn't be a problem, right?

The only option was to go back to "good old XP" and I have, and no crashes (at least I backed up my XP install and system state, so I just had to restore from my backup file, and voila!) "Hello XP! I love you, I'm sorry I cheated on you". LOL.

I think Vista is to blame as there is obviously nothing wrong with the hardware, as it works almost flawlessly in XP. I probably won't be installing Vista on this system again. I've learned my lesson!

[fathashome]

I am having the same problem. I can play intense games, but it will crash when doing something simple. Most of the time it seems to die when playing a video. The screen goes off, and PC doesnt respond to anything. Have to just cut the power to even shut down. System is rock solid with XP. I have a new 650 w enermax power supply and I have tested the leads with no concerns. Memory has been swapped out with no difference. I have tried 3rd party video drivers and still no change. This has to be some kind of power difference with Vista because it acts almost like the Power supply dies. Has anybody been able to successfuly report this issue to Microsoft? I have a fear we will have to wait till the first service pack is released.

[Bongkerz]

i got the same prob, random crashing, but i think its got to do with a trojen downloader, now windows defender has identified it and says that the alert level is severe but when i tell windows defender to remove, or quarantine my computer shuts down and restarts, i know its located in C:\Program Files\netproject and i deleted the folder but windows defender still picks it up and i cant stop the pc from shutting down

i have ran a scan with Mcafee and it hasnt found it.

any help would be most appreciated
thank you in advanced