[Bob Cerelli]

You are experiencing of the main reasons I have not recommended the major computer companies for my customers. The ongoing support is typically not what they require. I have found that local, smaller, reputable computer companies give much better support.

[Noyb]

If I were you, I'd Email HP ... and tell them ...
After 6 months of trying to get it to work you want to send it in for repair.
They will send you a prepaid shipping box ... it's all free.
You got their Email address ??

[sueMSHP]

Originally Posted by uhaligani

I don't know, but I do not think you are paying extra for a computer with Vista installed. Why not just remove it and reinstall XP with your legit installation cd.
In my country of residence, FWIW, it is quite easy to buy a machine , on request, with XP installed.

I think the retail stores around here under contract to sell Vista-only computers.

[Noyb]

That's all the major manufactures supply.
It's supposed to be great .. right ??

[Bob Cerelli]

That's why you should go to a store that will sell you want you want.

Again that analogy of going to a Ford dealer when you really want a Toyota.

[sueMSHP]

Originally Posted by Noyb

If I were you, I'd Email HP ... and tell them ...
After 6 months of trying to get it to work you want to send it in for repair.
They will send you a prepaid shipping box ... it's all free.
You got their Email address ??

Thanks. Good idea, but just one issue - by uninstalling Vista & trying to put XP on, HP says you lose the warranty. I guess I can still try.

[Bob Cerelli]

And you are certain that you have all the drivers necessary for this change?

[Noyb]

Originally Posted by sueMSHP

Thanks. Good idea, but just one issue - by uninstalling Vista & trying to put XP on, HP says you lose the warranty. I guess I can still try.

Just use your Recoveries and put it back to the way it came.
I assume you'll still have the problems.

[Bob Cerelli]

Can you give the details regarding the networked printer. How is it networked? Direct with an IP address or to another computer and shared from that computer? How was it installed?

Do you have UAC active?

What are the error messages that pertain to non-installed OS. What is the message and what is the software. Was the software installed and the uninstalled? If so, how was it uninstalled?

What other software was installed and uninstalled after the computer was purchased?

Details are necessary to solve the problem. Right now it it way too general to be able to offer any specific solutions.

[cuttlefish]

I can remember that when XP came out, there were just as many moans and groans from users on exactly the same issue i.e. I wanna have Windows '95!!

Just the way the world turns I am afraid!

An interesting extract from the IT department of the Birkley University in California soon after the release of Vista made the comment:

"Extensive research over some 10,000 PC users who migrated to the new Windows Vista Operating System has determined that 92% had no major difficulties or issues after installation of the software. Of the remaining 8%, it was ascertained that almost all problems encountered were a direct result of failure to check the compability of the computer prior to installation of Vista. Outdated system hardware and incompatible software rated as the most significent causes of difficulties in the installation and post use of this operating system"

Whilst I envy the skills and knowledge of many of the TSG members, I would have to say that for a person who is very "new" to the home computer business, the sophisitication of Vista and the depth of knowledge necessary to "make it work for you" is very very high!

It is a bit like being chucked in at the deep end of the pool when you take your first swimming lesson!

I have had (and still have) my angry moments with it but, as I think it was Rich-M quite correctly said "Vista is what you make it". That doesn't get Microsoft off the hook for sending out a product that after some six years of testing now has a Service Pack already on the way addressing the many discrepencies and faults of Vista!

Oh well, back to fixing this wretched mouse problem ........................!

[Skivvywaver]

I remember someone here saying "Vista is what you make it".

Now, if the big PC makers are shipping PC's with Vista preloaded and the hardware isn't up to snuff.................shame on them. Take the thing back and demand satisfaction.

Vista isn't the problem. I had a few adjustments to make in my day to day computing but my hardware is "Vista ready".

Most of the Vista problems come from hardware that isn't quite what it needs to be. That is the long and short of it. Some people don't like change. I hated XP when it first arrived.

What???? No more dos?? Allot of my games and software were useless and I hated that.

[Bob Cerelli]

So far there are no details regarding any problems. Hopefully they will be provided so solutions can be offered.

[mercerml]

What i'm trying to understand, since Vista came out, is how manufacturers are able to only put that on their machines, and the hardware is ONLY to Vista drivers. Used to love the old days of having any OS on your machine as long as you had the correct drivers for the hardware, it worked great. As a technician, I have even tried reverting my Vista OS to XP just because it was more friendlier to software that I use on a daily basis. Now i have CDs that I can't use anymore, unless they are for coasters. HP is my culprit of the laptop world, due to actually falling for the MS plot of OS monopoly in believing that Vista is the way to go. There are still many bugs to be worked out and they should have realized that when it all began with the Beta versions having so many problems (vice also taking up so much space on the HD).

Not to put a bee in anyones' bonnet, but there is still the possibility that XP will become extinct and Vista will be the only thing you can use. Better start getting use to it and figure patches out here and there for your current hardware drivers.....

[Bob Cerelli]

If you have been around computers for any length of time you will have noticed the same process from major manufacturers for XP, Windows2000, ME, Windows98, Windows95 etc. There's nothing new or unexpected there with Vista.

But then again, you are only referring to major manufacturers and their agreements with Microsoft. There are fortunately many more options available.

And like other operating system, XP and then Vista will eventually become "extinct" or at least not supporting. Nothing new their either.