[gregoryk]

Is anyone aware of a Class Action Lawsuit that I may join concerning the forced use of the failed OS Vista ? Neither Toshiba, nor MS will offer to provide a functional (free version of XP to replace the non-functional Vista OS).

The purchasing public is being used as a beta test for the Vista OS.
ie:1) Install network printers as local then they will work.
2) Must reinstall printer every time returning to network with laptop. Sees network but can not access entire network.
3) Error messages that pertain to non-installed OS.
4) etc. etc. etc.

[wilson44512]

who forced you to get or use vista?

and posting twice wont help you either

[gregoryk]

You can't purchase a machine that does not have Vista pre-installed. Removing Vista is next to impossible. If anyone claims it works as well as XP or W2K they are very, very lucky folks. It would be analogous to buying a 2007 chevy that is fully loaded with 60's features.

[Noyb]

I wonder how many new computers are being returned because of Vista.
I asked Best Buys ... And they wouldn't give me a straight answer.

I've also emailed HP and asked if I could get a XP restore DVD to upgrade Vista to something that works..
They said NO.

[Bob Cerelli]

Originally Posted by gregoryk

You can't purchase a machine that does not have Vista pre-installed.

Sure you can. Just ordered a brand new laptop and desktop for customers with XP.

[budoinst]

That may be true if you go directly to the maker, but to find one in a store it is virtually impossible to find any new computer without Vista. Since that is how many people purchase their computers, it leaves little choice.

[Bob Cerelli]

Yes if you choose to go to a company where you know you can only get a computer with Vista, then you can only get a computer with Vista from that company.

Fortunately you can purchase a new computer from a company without Vista. There are at least 6 on one street in one area of one city around my town. Both laptops and desktops.

Maybe you can check the phone book and start to look. Save you the driving and may get you the computer you want. It can be done if that is your goal.

But most importantly, you are not forced to use Vista.

[Takami826]

Originally Posted by Noyb

I wonder how many new computers are being returned because of Vista.
I asked Best Buys ... And they wouldn't give me a straight answer.

I've also emailed HP and asked if I could get a XP restore DVD to upgrade Vista to something that works..
They said NO.

ugh best buy. I'm convinced they sabotage individual success before you even leave the store "oh here we'll open it up and make sure it runs for you you..." or the "for $100 we can update windows for you and install Norton AV for another $100 that way you're not vulnerable when you get on the internet".

WHY??????

that way if there IS a problem, if you don't sucker into their bloated warranty, you're SOL because of the restock fee for returning an open item. Never again. If anyone should have a class action lawsuit filed against them, it should be Best Buy.


as for the O/P could it be the printer driver not being compatible with Vista yet? I had a similar problem when I upgraded to solidworks 2006 from 2005 and it turned out it was the printer driver.

[Bob Cerelli]

What an easy solution..if you don't like a place due to bad previous experiences....don't continue to go back for more.

Nice part is you also don't need to use Vista if you don't like it or if necessary hardware or software is not supported or for whatever reason. You can choose to use any number of other operating systems.

[sueMSHP]

For regular ol' consumers who just go to the store & buy a computer & can only afford a reasonable price, & to whom MS mass-marketing their new OS to, we don't have much choice. Bought my Vista disaster back in late February even though I really wanted an XP, but Compaq/HP with no longer sold those in the store. I should've known - the system crashed within the first hour of setting up & I was about to return it to the store. Thanks to HP's not providing a free recovery CD, I had to actually buy one recently. And thanks to their imbecile employees, I received a FRENCH operating system instead of ENGLISH, when it is obvious that I live in the same state that the CD is being shipped from, in the UNITED STATES. So now I've got to wait even longer.

This is total irresponsibility on the part of Microsoft & HP/Compaq. They are pushing a product that doesn't work. The OS crashed on me everyday multiple times per hour. It works about 5 times slower than my 3+ year old XP laptop which has a full hard drive. This is unbelievable. The amount of money I've spent on trying to fix this issue along with attempting to install XP on this machine deserves a lawsuit.

Another thing - MS refuses to provide tech support for preinstalled Vista machines. But Compaq/HP tech support don't know the Vista system at all & want you to purchase their paid tech support. And MS also wants to make off of you for their paid tech support. WTH???? Why didn't MS have some obligation to educate the computer manufacturers on how to support their new OS?

So please inform me if there is a class-action lawsuit. HP/Compaq has been a disappointment of a company also.

[Bob Cerelli]

It's good to know that if you don't like HP, there are other options.

[Noyb]

Welcome to the TSG forum .... No suits that I've heard of.
But I think M$ (or HP) should provide a free upgrade of XP to users of Vista.

You were supposed to burn your own recovery DVDs ... It's in the fine print somewhere.
I cheated and already knew this.
I think all the Manufactures Support are having problems ... Like being overwhelmed.
HP used to respond to me in hours (if not minutes)
After Vista - Their response was measured in days.

[uhaligani]

I don't know, but I do not think you are paying extra for a computer with Vista installed. Why not just remove it and reinstall XP with your legit installation cd.
In my country of residence, FWIW, it is quite easy to buy a machine , on request, with XP installed.

[Bob Cerelli]

That assumes that the manufacturer has XP drivers available. Many don't.

But yes., you make a good point.

If you don't want or like Vista, then get a computer without it. Kinda like saying you don't like Fords and then going a Ford dealer, complain that you can't by a Toyota, and buying the Ford anyway. Not likely to get you what you want.

[sueMSHP]

Thanks you guys. XP doesn't seem to work with this machine I have either. Tried installing it multiple times but the few times when we got it to actually "work" - the sound driver we install crashes the whole thing & Windows won't even start at all. So then we've got to re-install. Out of the installations that "worked," there's only one time where it seemed to install completely correctly (excluding the drivers to be downloaded), but then the tech support - even after I already told them what we did previously & how Windows wouldn't start anymore after installation of the sound driver - reassured me & said he won't do the same thing, then proceeded to install the same driver which then crashed everything again.

What is wrong with these tech support reps? I keep telling them certain things, trying to be specific, & then they ask me to do the same things again which cause multiple problems. Or, I tell them what I've already done to help configure the installation of XP, then they get mad at me & tell me to start all over by following their instructions to lead to the same configuration that I just told them I did. Either way, I have to waste more time to re-do everything.

Does anyone want to buy this? If you know how to do these things, you might have better luck than me. I can't afford this loss of time & $$ anymore.