Activating Vista -- Need Help!

saurabh44 · 06-Apr-2007, 01:48 AM #1

Hi, I purchased a copy of Vista (basic) but the disk did not come with a product key. The retailer i purchased the copy from wont accept a return since its been opened. I have the box which has the certificate of authenticity-- if I give this to microsoft, will they be able to give me a product key? I talked to someone in technical support and they asked for some number printed on the disk but I dont see any number anywhere on the disc...

any suggestions?? The software was $199!
thanks

downtime · 06-Apr-2007, 09:42 AM #2

Check this link.
http://www.microsoft.com/resources/h...on=Compare+Now
If that doesn't work, start here.
http://www.microsoft.com/resources/h...s/default.mspx

**JohnWill** · 06-Apr-2007, 10:27 AM #3

If the CD-Key isn't with the disk, I'd go back and insist on a real copy. If you make enough noise, they should solve the problem for you. The key is normally on the packaging.

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