[Bob Smith]

same problem just occurred with me - shutdown normally last night - today: no desktop, no start button, no quick launch bar - system opens a windows explorer window - stopped explorer in task manager - ran explorer - back to explorer window not desktop

[martin20]

i have the same problem even when i run search for explorer it takes me back to my documents folder so i have to go in via the left hand colloum and c-drive windows and double click on explorer and that then takes me in

[Hawko]

Has anyone figured a permanent fix to this problem yet? It just happened to me yesterday, wasn't installing anything and otherwise the computer seems to be running fine. I had switched my computer off after leaving it on for a couple of days and when I re-powered all it opened was the documents folder. I can get it to restore through a new explorer.exe in task manager but it only works until the next restart. Anyone know how to fix this permanently?

[JagAlan]

Hello all sufferers,

This week I've just had the same desktop problem and used aforementioned quick resolve ... Control > Shift > Esc ... Task Manager > File > New Task > and typing Explorer into the box. This brought the desktop back instantly. Rebooting has since been successful.

I must add that immediately prior to doing the above action, I had done a full Virus (CA) check which revealed no problems. I then followed this by doing a deep Spyware check ('Max-Secure') which revealed 3 Critical Threats (Adware.Agent) (Adware.Websearch) (Trojan.Agent)!!
Also there were 2 High Threats (Flooder.RoomDestroyer) (Keylogger.Winspy). All threats were quarantined and then deleted.

I think that the Trojan.Agent may have been the cause of the problem, just sitting hidden and re-activating the fault.

Any thoughts?

JagAlan