[Dj Requiem]

My computer has been flashing the sign Exception Processing Message c0000013 parameters 75b6bf9c 4 75b6bf9c 75b6bf9c. Does anyone know what is up?

My HijackThis Log -
Logfile of HijackThis v1.99.1
Scan saved at 7:42:05 PM, on 4/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\windows\hffext\hffsrv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\oodag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Armor2net\Armor2net Personal Firewall\Armor2net.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Winamp\winamp.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: A2NPopUpKiller Class - {8A321C7D-9CED-45A8-870D-DAE843A45FD0} - C:\Program Files\Armor2net\Armor2net Personal Firewall\PopUpKiller.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FlashIcon] "C:\Program Files\Generic\USB Card Reader Driver v2.3\FlashIcon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\Scansoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\Scansoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [hffsrv] c:\windows\hffext\hffsrv.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Armor2net] C:\Program Files\Armor2net\Armor2net Personal Firewall\Armor2net.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OutpostFeedBack] C:\Program Files\Agnitum\Outpost Firewall\feedback.exe /dumps_startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PeerGuardian] "C:\Program Files\PeerGuardian2\pg2.exe"
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1145157026406
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/game...Plugin7USA.cab
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[SheronLN]

Last night I uninstalled Norton Internet Security and after the required reboot, the same message now comes up whenever I start my computer. I think it may have something to do with Symantic products. I also just downloaded the AVG malware/rootkit product to try. Does anyone have a solution to this?

[koolbrew]

SheronLN, I just started getting this same message and also have been getting error saying :Windows - no disk" I looked at your installed software and I don't really have any in common with you. I use McAfee anti-virus. when I get the no disk error, task manager points to csrss.exe. I have installed googledesktop lately and have gotten a few Windows updates. I run windows XP media center edition.

Anybody have any ideas?

[poopypine]

I just started getting the same message this morning April Friday the 13th. Hmmmm.

Mine is a "Windows - No Disk" message too. I did run a Error Check on my hard drive (formerly scan disk?). I was not around to see the results, but it fixed nothing related to the problem. This was just a stab in the dark hoping it would magically fix the problem.

I use Computer Associates (CA) Anti-Virus software. It occurs soon as a scan starts. Some files trigger it some don't.

I suspect Microsofts latest updates. Seems like I have had a lot lately popping up for installation. Also seeing that this is a recent issues for the rest of you...just confirms my unfounded suspicions.

I would love some help with resolving this so I can run my anti-virus scan again. As of now it is worthless. I have to manually tell it to continue and skip many many files.

This just won't do. For now I will blame microsoft updates.

Thanks

[alligator83]

Just downloaded latest update (7.0.337.000) to ZoneAlarm Free version and got the same messages. Update appears to have installed OK, "Firewall Up to Date" etc, but still concerned about implications.

[jkiely]

I downloaded Norton 360 on Friday 13th April and this morning I am getting this 'Windows - no disk' message followed by 'exception processing message' c0000013 parameters 75b6bf9c

The message appears on startup and will disappear when you click 'continue' about 4 times, the message then returns 2 or 3 times before finally going away.

This is really annoying and must have something to do with Norton 360 or Symantec products - its the only program I have added to my computer for a month.

[yandrro]

i was ripping some cds using stainberg my mp3 pro and exception processing message started poping up. now each time i start the my mp3 pro message pops up and freezes the program and i cant do anything. does enyone knows about this thing?

[Diarmuid C]

I am having the exact same message every time I try and run itunes. Everything else is OK. I have been seeing a lot about this on French message boards, and I do some work on French sites so I was wondering if it was a virus or malware that had originated in France?

If anyone knows how to get rid of it I would be very happy and grateful.

NB I am running windows xp, so this may not be a vista related or vista specific error message.

[SheronLN]

I'm beginning to think this might have more to do with the latest Windows updates than it does with Symantic or ITunes. It seems to be happening with a wide variety of software. I have Windows set for auto updates and I believe there was a download done in the last few days. If that's the case, is there any way to "un" download a problematic update?
Sheron

[poopypine]

My virus software is CA (Computer Assciates) and it happens every time the scan is run like I said in my earlier post.

Microsoft has two new security updates out today. Let's hope that fixes the problem.

This is a good thing that it is affecting so many people with different software. At least I know I am not alone.

I'll let you know if the updates fix the problem.

[poopypine]

Nothing was fixed by the Windows Security Updates. Pooo.

[thebarracuda]

Its abut that time again. I did a fresh install of XP.
I"m fairly certain that my A drive dosn't work.

At first, I was getting Error messages popping up stating

"SUNKIST.NOTIFYICONDATA.hWnd drive not ready"

then as i continued doing the windows updates, and having no luck with Spybot S&D or Ad-Aware I started getting another error message

"Windows - drive not ready check that the drive is closed bla bla bla"

then after more updates and still no luck, I got the
"Windows - drive not yet ready exception Processing Message c00000a3 PArameters 75b6bf9c 75b6bf9c 75b6bf9c"

so it appears that this isnt the most recent windows update. I'm still updating. I am right past IE7 just downloaded 2 more critical updates dated 2 13 2007. going for a restart as soon as i publish this. I'll let you know what happens

[thebarracuda]

ok, when restarting, windows hangs up and asks me to end program for "SUNKIST.NOTIFY"
I think this Windows drive not ready is the same error as "windows drive not ready"

I hope this helps someone.. I'll try to whip this problems *** and get back to you

[memzer]

My computer also started with this message on yesterday. It is only when I use my photosuite. I am wondering if I can do a system restore to fix the problem. What do you think?

[thebarracuda]

I fixed it.
at least for now.
I disabled my floppy controller and restarted my computer. no problems yet.

like i said, my A drive hasnt worked in ages. maybe i'll get a new one, but why? i havent needed to use it in years