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WayneMcD · 12-Apr-2007, 08:38 PM #1

I recently purchased a new computer with Windows Vista already installed and it came with HP Total Care Advisor. I get an error when I use the program to search for hardware and software updates: The topic you are looking for is not available in this version of Windows. Therefore the program will not work with Vista. Anyone else having this same problem?

**JohnWill** · 13-Apr-2007, 08:20 AM #2

I have a new laptop with the same program, but it doesn't have any issue searching for updates. OTOH, I'm planning on removing it soon.

cooleydd · 13-Apr-2007, 11:28 AM #3

My HP has the same program and it will notify you it is time to check for updates. You have your choice. It pops up every few weeks it seems. I have had no updates yet.

WayneMcD · 13-Apr-2007, 01:50 PM #4

Thanks, I am thinking about doing the same thing... if it's not going to work, why keep it!

arid47 · 04-May-2007, 05:18 PM #5

I've only had my laptop three months, but I have the same problem as you folks.

I've called HP numerous times and they've given me patches but they did not fix the problem. I've asked for a URL to reinstall it, but they say there is none.

Has anyone managed to find a solution?

WayneMcD · 05-May-2007, 08:52 AM #6

I just deleted it, why keep it if it's not going to work...

ctitheb · 05-May-2007, 10:14 AM #7

how do you delete vista ,i have lost photos etc

WayneMcD · 05-May-2007, 10:51 AM #8

I did not delete Vista, only the HP Total Care Advisor that came with my lap top

prose072 · 26-Nov-2007, 09:51 PM #9

Solved issue see following post for instructions. Any ? Please reply by email, not post.

See Post # 5 in forum

http://forums.techguy.org/tech-tips-...-advisors.html

prose072 · 04-Dec-2007, 12:29 PM **#10**

UPDATED LINKS TO LIVE LINKS 12/04/2007

See Post # 10 for directions and live updated links

http://forums.techguy.org/tech-tips-...ml#post5387131

Disregard the post below in reference to (see post#5) links are line in the above post

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