[WayneMcD]

I recently purchased a new computer with Windows Vista already installed and it came with HP Total Care Advisor. I get an error when I use the program to search for hardware and software updates: The topic you are looking for is not available in this version of Windows. Therefore the program will not work with Vista. Anyone else having this same problem?

[JohnWill]

I have a new laptop with the same program, but it doesn't have any issue searching for updates. OTOH, I'm planning on removing it soon.

[cooleydd]

My HP has the same program and it will notify you it is time to check for updates. You have your choice. It pops up every few weeks it seems. I have had no updates yet.

[WayneMcD]

Thanks, I am thinking about doing the same thing... if it's not going to work, why keep it!

[arid47]

I've only had my laptop three months, but I have the same problem as you folks.

I've called HP numerous times and they've given me patches but they did not fix the problem. I've asked for a URL to reinstall it, but they say there is none.

Has anyone managed to find a solution?

[WayneMcD]

I just deleted it, why keep it if it's not going to work...

[ctitheb]

how do you delete vista ,i have lost photos etc

[WayneMcD]

I did not delete Vista, only the HP Total Care Advisor that came with my lap top

[prose072]

Solved issue see following post for instructions. Any ? Please reply by email, not post.


See Post # 5 in forum

http://forums.techguy.org/tech-tips-...-advisors.html

[prose072]

UPDATED LINKS TO LIVE LINKS 12/04/2007


See Post # 10 for directions and live updated links


http://forums.techguy.org/tech-tips-...ml#post5387131

Disregard the post below in reference to (see post#5) links are line in the above post