[boburke]

Customer received system, first powered it up, sound worked for a minute. It crashed (Loud screech from speakers), reinstalled the sound driver, wouldn't recognize the card, reseated it, recognized card drivers did install, crashed again.

Sent customer new replacement card, installed it, everything worked, reminsance of old driver caught on, it worked for a few minutes and it crashed. Tryed reinstalling drivers, got INPUT DEVICE NOT FOUND or INPUT DEVICE NO WORKING. Took it out again, uninstalled all drivers, inserted card and tryed reinstalling drivers and same errors persisted.

By all means if you think it would be best for me to contact either Creative or Microsoft about this issue let me know! I appreciate all of your help in advance.

Power Supply: 750W Thermaltake (SLI Compatible) (Silent Toughpower Edition)
Processor: Intel Core 2 Duo E6600 2.4GHz (1066MHz Front Side Bus) (4MB Cache)
Motherboard: eVGA Core 2 Quad (Chipset: nForce 680i) (SLI Compatible) (Quad Core Conroe)
Memory: 4GB DDR2 Super Talent at 800MHz (Dual Channel) (High-Performance)
Floppy / Media: Sony 1.44MB Floppy (Black Edition)
Hard Drive 1: 150GB Western Digital Raptor (10K RPM) (16MB Cache) (SATA) (Extreme Speed)
Hard Drive 2: - No Thanks
Raid Option: - No Thanks
Optical Drive 1: Sony DVD-ROM/CD-ROM (DVD Reader 16x / CD Reader 40x)
Optical Drive 2: Sony DVD±R/RW/CD-R/RW (DVD Writer 18x / CD-Writer 48x)
Connectivity: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Modem: - No Thanks
Video Card: 2x SLI Dual (nVidia GeForce 8800GTS 640MB (By: eVGA) (PCI-Express)
TV Tuner: - No Thanks
Sound Card: Creative Labs Sound Blaster X-Fi XtremeGamer (Up to 7.1 Channel) (Recommended)
Physics Card: - No Thanks
Cooling: Extreme Liquid Chilled (CPU Enhanced Performance Tuning) (Artic Blue Coolant)
Case Lighting: Blizzard Internal Lighting (Blue Edition) (Cold Cathode Tubes)
Cabling: Enhanced Interior Air Flow (Optical Drive & Floppy Cables (Blue Edition)
Windows OS: Microsoft Windows Vista Home Premium

[spdabbs]

There is a specific Vista driver available on the Creative site - though according to their own details it's only very basic. I'd go for trying that.

[boburke]

..... he used the latest driver from creative.com