[Rollin' Rog]

If you exported the registry key before deleting it, it's harmless to delete now. You don't really need to save it.

[Zeyad]

there's just one more thing...when i open iTunes, it says

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."

after u press ok, iTunes runs perfectly fine. but anyways i ran the installer again and clicked repair iTunes. then i opened iTunes and the message went away. then the same problem happened before, when i put a CD in the drive it doesn't work..so i repeated the registry editor process and it worked after uninstallation followed by a reboot.

basically, its either this error message shows up on iTunes start up or my CD's don't work when plugged in...does anyone have another idea how to solve this??

[Rollin' Rog]

There have been reported compatibility issues between Itunes and Vista.

I don't use Itunes myself, so I can give you only limited help.

Make sure you are using the latest version for Vista:

http://docs.info.apple.com/article.html?artnum=305042

If you do not have this version I would recommend doing a clean install of Quicktime and Itunes following directions here:

http://docs.info.apple.com/article.html?artnum=93976

[mrss]

I had the same problem with an HP dv6358se laptop, Vista, and the DVD being lost somehow. Vista could not reload the driver. although I saw that Vista had three files socked away as driver files.

Went with M/S method 1, although only the lower limit registry value was there. No high limit. A reboot made the drive available to play and record CD's/DVD's. However, the HP recovery software still didn't recognize the drive. Also, the registry was unchanged. The one deleted value did not get rewritten.

I gave up and restored the laptop from the HP recovery partition. It was only a few weeks old and I had nothing on it that coudn't be reloaded. After this, Vista only had one CD driver listed.

I figure one of the applications I loaded (Pinnacle Studio 9) was not fully Vista compliant and corrupted the CD driver, as Vista would complain about Pinnacle drivers on a reboot. So I won't reload it.

Anyway, this is the only link I found on the problem after doing a Google. It almost worked.

[Rollin' Rog]

At least one person has reported that the installation of Itunes was causing this issue to repeat for them.

[JohnWill]

Originally Posted by Zeyad

there's just one more thing...when i open iTunes, it says

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."

after u press ok, iTunes runs perfectly fine. but anyways i ran the installer again and clicked repair iTunes. then i opened iTunes and the message went away. then the same problem happened before, when i put a CD in the drive it doesn't work..so i repeated the registry editor process and it worked after uninstallation followed by a reboot.

basically, its either this error message shows up on iTunes start up or my CD's don't work when plugged in...does anyone have another idea how to solve this??

When you removed the filters to fix the optical drives, this issue came up. Reinstall as instructed and it should fix it. If iTunes is causing the problem, you may have to forgo it until it gets updated.

[Zeyad]

Originally Posted by JohnWill

When you removed the filters to fix the optical drives, this issue came up. Reinstall as instructed and it should fix it. If iTunes is causing the problem, you may have to forgo it until it gets updated.

WOW that's a lotta posts. Thanks for the advice, I'll try it and see what happens.

[philgitaar]

after installing Itunes, my HP9396 laptop didn't reconize my DVD station anymore. I had to recover the system before Itunes (not compatible with vista) was intalled. Then everything was ok. When re-installing Itunes the same happend again. So, I think we just have to wait after a Itunes upate compatible with vista !!

Philgitaar (Belgium www.dust.be)

[robber999]

Does anyone remember the details of this fix. I have the same problem and the link that was posted doesn't work anymore
Thanks for your time.

[robber999]

Never mind, it was Itunes. I uninstalled everything Apple and it works great. Thanks guys. I would not havt thought of that any time soon.

Thanks again

[katiesiv]

Originally Posted by Zeyad

To anyone who can help,

I bought a new HP Pavilion DV2395EA Laptop 3-4 days ago and it came with Vista Home Premium already installed. For a few days I began putting in some of my music CD's and importing the tracks to iTunes. It worked fine.

Today, I inserted a PC Game CD (Battlefield II if it makes any difference) and the CD-Rom made the usual sounds that you hear when a CD is inserted, and then everything just stopped. Just to make sure, I put it another music CD (different to the first one I put in a few days back) and the same thing happened - the CD Drive reacted initially then stopped. Neither of the CD's were run.

So I went to the Device Manager, DVD/CD-Rom Drives, and the CD-Rom is called

TSSTcorp CD/DVDW TS-L632M ATA Device

I right-clicked it and it stated the following under "Device Status":

"This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."

Obviously I clicked "check for solutions" and it informed me that my driver was the latest and is upto-date.

When I select Driver > Update Driver it says that I already have the best driver software installed on my device.

My clear problem is that there is a problem with my CD Drive and I don't know how to solve it.

Any solutions would be greatly appreciated,

Zeyad

I'm having the same problem as well. I have a brand new HP dv6000 laptop and all of the sudden - the CD player won't read cds at all. I'm getting the same message as above - with a (Code 39) error.

Can anyone help?

[mrss]

Originally Posted by katiesiv

I'm having the same problem as well. I have a brand new HP dv6000 laptop and all of the sudden - the CD player won't read cds at all. I'm getting the same message as above - with a (Code 39) error.

Can anyone help?

Rolling Rog's link doesn't work anymore, but this may be the same as it talks about going into regedit. It is written for XP, but maybe it can work for Vista and you. It apparently helped the original poster.

http://support.microsoft.com/default...b;en-us;314060

As I wrote above, it almost worked for me, but I finally did a restore from recovery partition.

[Txacoli]

I have the exact problem as Zeyad. Unfortunately the KB article that solved his problem is no longer available.

TSST TS-L632M CD-DVD is no longer recognized by the computer, and the computer thinks the drivers are all just fine. I have uninstalled, re-booted, re-installed, etc. to no avail.

Thanks!

Txacoli

[Rollin' Rog]

The link posted just above is valid and the same.

You can also do this by running a registry patch that will edit the registry.

Upper and Lower filter delete (cdgone)

http://www.aumha.org/downloads/cdgone.zip

Download, unzip, run -- confirm merge to registry and reboot.

[Txacoli]

Thanks....I uninstalled the thing, then deleted the upper and lower filters....and rebooted. Windows detected the drive and all is good!

Thanks so much for the quick response!

Txacoli