[roberten]

Hi to all,
I just got an HP Pavilion a1737c, using operating system Vista Home premiun. I am getting what I call the blue screen of death, which I think is a Windows error page? I have attached a picture of the screen, because I can't get a screen shot when it happens. It seems to happen most when I am trying to download something from Itunes to my 30gig IPOD.
Also, can someone please tell me how I change the information that shows up at the bottom of my posts because it is out dated, now with the new computer.

thank you
Rob

[roberten]

Looks like I don't know how to add an attachement also, if you can give some help. I did what the screen said.

[Rollin' Rog]

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.

Vista has it's own memory tester, and it would be a good idea to run it:

http://www.lockergnome.com/nexus/bla...agnostic-tool/

Also in Control Panel > Performance and Information Tools > Advanced there is a system health checkup -- run that and see what it says.