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software install problem on multi user machine


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rdbeamer's Avatar
Junior Member with 2 posts.
 
Join Date: Jun 2007
Experience: Intermediate
24-Jun-2007, 12:26 AM #1
software install problem on multi user machine
Hi:
Am trying to install a plug in for MS word on a vista home premium computer with multiple users. For some reason, the software only shows up on one users account even though both users are members of the admin group. After trying unsuccessfully numerous times to install on one user account, I logged into the other account, and installed the plugin with no problems. Returning to the original account, I'd hoped that it would show up when I opened word, but it didn't. So,then I uninstalled it on this users desktop and reinstalled, but to no avail. I've tried using the compatibility wizard as well. I'm sure this is something simple I'm not doing. Has anybody encountered this issue, and how does one go about resolving it..
Thanks again for your input
techy689's Avatar
Computer Specs
Senior Member with 598 posts.
 
Join Date: Jan 2007
Location: OH, USA
24-Jun-2007, 01:42 AM #2
What plug in?
rdbeamer's Avatar
Junior Member with 2 posts.
 
Join Date: Jun 2007
Experience: Intermediate
24-Jun-2007, 11:00 AM #3
which plugin
its a plug in for sugar crm. Works fine with the one user, but doesn't show up for the other
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