[rainforest123]

Windows Vista Ultimate 32 bit, installed Feb 2007
NON-RC installation disk.
At that time, I had turned off Windows updates automatic feature.
New system
Workgroup, NOT Domain

I tried to manually obtain updates, but received error code 8024D00A

Windows Help suggested that I might have IE set to use a proxy server. I verified that the computer is not set to use a proxy server.

I also tried as "Administrator". Same error message.

I tried using "Windows Update" as well as manually going to www.microsoft.com/updates [ which instructed me to use the "Windows Update" utility.

I am using Vista's firewall.

I hope you can help me.

Sincerely,
RF123

My internet connection is established on this, the problem, computer.

[JohnWill]

I had a similar issue where an update wouldn't install. I finally removed all the files in \WINDOWS\SoftwareDistribution\Downloads, and finally got the update to run. If you do this, I suggest saving them somewhere and also having a backup of your Windows partition.

[rainforest123]

JW:
Thanks.
No joy.
Reboot; no joy.
Removed contents of Windows\SoftwareDistribution\SelfUpdates ; reboot, no joy.

Turned off UAC; reboot; no joy.


From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security


- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/

Sincerely,
RF123

[rainforest123]

I do not have any component of Microsoft Office installed. None have ever been installed on this computer.

RF123

[rainforest123]

bump

[rainforest123]

By non -RC version, I meant that it is a real version of Vista. I think I could use the term "commercial", but because I didn't buy it [ it was given to me by Microsoft when I attended the Vista launch party, ~ 18 Jan 2007 ] I chose to not use the term commercial.

I ran Vista's Mem Diag, no problems detected.

No luck after disabling the Java & Active X controls in IE.

When I go to www.microsoft.com/updates, then click on Windows updates, upper right, IE instructs me to use Windows Updates from the start menu.

In Safe Mode with networking, Windows Updates won't run; it is a service.

With the system config's diag mode, Windows Update won't run.

When I try to start "windows update" service in services.msc, "Configuration Manager". The machine selected for remote communications is not available at this time."

I have verified that the date & time are correct.
http://www.kbalertz.com/kb_929458.aspx

RF123

[rainforest123]

The error message from Windows Update is:
Windows could not search for new updates.

RF123

[rainforest123]

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at xx:xxxx, on 7/1/2007
Platform: Windows Vista (WinNT 6.00.1744)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\utilities\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.time.gov/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcrefix:
O15 - Trusted Zone: http://www.time.gov
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

--
End of file - 2416 bytes
Q ›QÓc‹ |cA›c�kp‚êJSýª˜†Y˜Jë‚‹:ê‚A£i0GŽ6AAAAeÉ8ŠÏ¢ÉÉ·|˜sV¤Ó3íâAApL…p:úê:ØdÌ+xë‚ LÇJ:‚êúL‚†L˜²ê˜,LJ:úLYJ,êLëxêL‚²J‚L‚²pëLJ‚‹ØLߥŽ#~YLpëLë‚pýýL �LÇp‚²LC†xLJ:úLc†Y‹dÌ…††,Lw†ÇJúL‚†Lëêêp:SLC†xLk†‚²‹dÌ�JCdÌÉ…É E| Ø+«cKÓ c|Ec Q|Q�Ó E›Ó�|«³|cÓccÉÓcØߥŽ#�›ÉcÉ…… �KÉc§ «Ó Ec ›… �U ³KÓ³Ec ||É § «V;#‹####Á±Á ;ß9;ß#88##߶ý²p˜,êC

[Rollin' Rog]

Any idea what this is? > O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcrefix:

I'm also curious about the "garbage" at the end of the scanlog -- while this has nothing to do with Windows I presume -- I see nothing at all in Scanlogs run on my Vista system using the same version of HijackThis.

As this is Vista Ultimate -- it has a "complete backup" option. Has that ever been used and did Windows update ever work properly on this system?

I really suspect this is a problem with the release build of this version if it never worked.

Can you post the contents of the "windowsupdate.log" that shows the failure?

[rainforest123]

RR:
No clue. I checked the registry but didn't find the value noted.

I just ran HJT again.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at yy:yy:47 PM, on 7/1/2007
Platform: Windows Vista (WinNT 6.00.1744)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\utilities\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.time.gov/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.time.gov
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\Windows\system32\browseui.dll

--
End of file - 2810 bytes

RF123

[Rollin' Rog]

I'm wondering if you're eligible for phone support from MS -- it won't hurt to give them a ring at 1-800-Microsoft.

They may be able to tell you whether that version is supported -- I can't really tell from googling the version number -- though it appears consistent with a "free" version that seems to have been given out.

[rainforest123]

I will call them, unless I can find a solution by searching the internet.

vista "windows could not search for new updates"

My previous search string had included 8024D00A

RF123

[rainforest123]

According to Vista's System Information, I have build 5840. HJT reports a version # which must be different from the build #.

According to this thread, I am not the only person with this problem.
http://forums.microsoft.com/TechNet/...3789&SiteID=17


Time for me to call Microsoft.

RF123

[Rollin' Rog]

Yeah, I think I saw that thread

[rainforest123]

Here's an edited copy of my windowsupdate.log. The first failure was reported on 28 June 2007.

RF123