[dazz1]

Originally Posted by ngldst1222

When I insert a disk in drive (MAT****A UJ- 840D ATA), the light turns yellow like it's starting. I can hear the disk spin; then it just stops, and the light goes out. The drive won't play, read, or even recognize a disk in the drive.

I checked the device manager. It displays the disk drive with a yellow triangle with an exclamation point in it. When I click on the device properties, it says:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

I tried checking for solutions. Vista says that it could not load driver software. It begins checking for solutions and stops.

I've tried installing all the drivers I can find on the windows vista website and the hp website.

I don't know what to do because I have to have my disk drive to install software and burn disks.

Please help.

hello i am having the exact same problem, twice i have had to perform a destructive recovery to get my dvd drive back, only thing is i lose all my personal data ie; pics, songs, its not an Advent laptop u have?, if you do this make sure you do back up your valuables as the system goes back to factory settings, i am going slowly insane trying to get some answers, but for now this is the only way i know to recover the drive, ifnyou do find another solution dont suppose ud drop me an email?, (darrenmills34@hotmail.co.uk) would be grateful

[JohnWill]

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.

[JohnWill]

I strongly recommend you edit out the email address unless you like LOTS of SPAM!

[JohnWill]

Next time, do this:

Download CDgone, right click on the downloaded file and choose Extract All, then double-click on cdgone.reg Say "Yes" to the merge question and then reboot. See if the drives have returned. You may have to re-install CD burning applications, since they're the ones that tinker with the filter setting in the registry that caused the drives to disappear.