[byahtheman]

Hey guys. Nice site you have here.

I am running Windows Vista on my Gateway laptop and recently have been having problems. My computer freezes within 10 - 30 minutes or so (time varies) after I log on. Ctrl+Alt+Delete doesn't work... it just freezes. It doesn't matter if I log in and don't even touch the keyboard/mouse, or if I am browsing something via Firefox... it just freezes. Today, it even froze at the log in screen. I turned the comp on after it froze... left for 5-10 minutes... came back to the log in screen and the computer was frozen

I tried a whole bunch of stuff. My virus protector Avast found some trojans but that didnt help.. I used another virus finder and it found something but i'm pretty sure it got rid of it (?) and I've used CWShredder and the Hijackthis file gave me this output:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:15:53 PM, on 7/11/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Windows Maintenance Monitor (wmoisvc) - Unknown owner - C:\Windows\winrss.exe

--
End of file - 5695 bytes

So everything here looks fine I believe.

I've also ran ad-aware and uninstalled a bunch of programs.. and now the newest programs I downloaded are month away since this problem started, so I doubt I have any programs causing this problem. And I tried windows update only after the problem has occurred. So I am kind of stuck here. Right now I am using Safe Mode with Networking which seems to work fine.

Any kind of help would be appreciated.

[byahtheman]

anyone?

[wilson4s]

I have a Gateway MX8711 Laptop and I am having the exact same experience.. using different virus programs and stuff you are using.. You are the only post that I have found yet that is like our problem as I believe it is a new prob.. we just bought this laptop and it blazes hooked up to the cable (wireless).. and this is the only problem we have had.. if you keep using it .. it doesnt freeze but leave it alone for 10minutes or more and its hold the power button down for 5 seconds and reboot.. I have built and repaired computers for 15 years and know alot about windows.. however this one has really twisted my melon..

I took out all the stuff that was running in the system tray like the bigfix and stuff that was monitoring.. i turned off the timers that turn off the monitor and hardrive.. no screen saver..

Nothing works.. I'm heading in the direction of mouse drivers because they seem to conflict in use since it loads logitech drivers and synaptics touchpad drivers.. I remember seeing them in the beginning on an update to vista that changed the mouse drivers.. in the beginning..

All this goes to say.. I don't have a real clue but I work on it a little bit every day or 2.. I have always fixed just about anything I come across too.. my wife thinks I'm messing with her not fixing it.. some thoughts to shoot at would be good..

Anyone?

[wilson4s]

So I looked around the video card hardware/software and find that Version: is Not Available.. so maybe we have some kinda windows not liking the vid driver but lets it ride..

Also I noticed that my son has changed my hardrive volume name to "maker"
I dont think it came that way.. I wonder if that could be something..

Did you change the volume name on hardrive?

I have found info that people were having different but similar problems with the vid card freezing when used with graphic intense games..

I'll keep trying and check back here ever so often..

Good Luck
Dennis Wilson

[byahtheman]

Hey wilson,

Unfortunately no one was able to help me with my problem here.

But in another thread I posted here:

http://forums.microsoft.com/technet/...&tf=0&pageid=0

A kind man by the name of OutOFMyMind was able to help me out.

Hope it works out for you.