[rainforest123]

www.symantec.com
click on "support"
click on "home & home office"
click on "technical support"
click on "norton 360"

I searched on:
trust
trusted
sharing
printer
firewall, none of which produced relevant results.
You may need to contact Symantec
http://www.symantec.com/en/us/home_h....jsp?pvid=n360

They offer free, live chat.

I couldn't even find a download for their manual.

ARGH!! Don't mind me. I'll get over it.

You might want to select their firewall [Internet Security ] as the product & search for trust.

I just did so, selecting Norton Internet Security
and searched on: trust

http://service1.symantec.com/support...hm&lg=en&ct=us

Section 3 has a 10 step blow by blow description of the steps needed.

ARGH!!


RF123

[TW.87]

I've given that a try, but because Norton 360 has a completely different user interface to that of Norton Internet Security 2007, many of the settings and options in that guide are not present in the software I am using.

I'm going to try and get in touch with Symantec, but if I don't have any luck with that, do you know what else may be able to solve this?

[jmwills]

What else to do? Uninstall that piece of garbage. Total overkill and bloatware. If you are behind a router the Windows firewall is plenty sufficient along with any number of free AV programs.

[rainforest123]

I agree with jmwills.

RF123

[TW.87]

I'm quite comfortable using Norton 360, so I would prefer to not uninstall it.

I have disabled the firewall, though, and yet I still don't seem to be able to share files or the printer.

[jmwills]

Disabling will not do it. It must be configured to allow local zone transfers. RTM.

[rainforest123]

Best of success.

RF123

[TW.87]

I managed to disable some of the settings in Norton 360, and that's done the trick.

Thanks for the help, everyone!

[rainforest123]

Please provide us with the steps you took. It will probably be useful to 1 of us in the near future.

RF123

[jmwills]

That's the problem with "disabling some the steps" with Norton like this. You might as well uninstall it rather than have it improperly configured which will now give you a false sense of security.

[TW.87]

What I did to get it to work was as follows:

• Right-click on the Norton 360 icon in the system tray.
• Select 'Open Tasks and Settings Window'.
• Click 'Change Advanced Settings'.
• Click 'Firewall Protection Settings'.
• Click 'Firewall General Rules'.
• Go through this list and select 'Allow' to all of the elements.

Obviously, as someone else here as mentioned, you are disabling a lot of key security items, but this was the only way I could work-out how to fix the problem.

[rainforest123]

TW.87:
Thanks for the steps.

RF123

[TW.87]

No worries.