[prose072]

John,

I don't mind doing an upload of the file, afterall HP put the file on my computer for repair. It is a zipped *.rar file and I will use a site that is safe and secure I will look at that site and check to see if the security is set to scan the file for safe file transfer. I would rather post is so everyone has the chance to fix their computer instead of HP Corporate screwing us over. Also, when you do get the file create a back-up of the application file for the console window. In the mean time, go ahead and make sure that all the other steps provided for the file have been followed, such as downloading the HP library file @ the link posted above and the Winrar.exe application too. The Total care advisor is no good unless you have the HP file above also installed or updated on your computer. Afterall, the failure was in the console application not the file I have directed to download above. Keep in mind all the applications still work with the HP file above, just not in one window like it was designed to do. So, go ahead and get the file from the HP site if you haven't already and I will help you get the file HP gave me to fix my unit.

[john_10]

Prose:
Thanks a bunch mate. I appreciate all this help from you. I have already downloaded winrar as well as the file from HP site. So as soon as I get the total care file, I should be all set. Let me know where you plan to upload the file and I can download accordingly. Looks like mediafire could be an appropriate choice - you could rename the file if you wish (since they had removed the file earlier).
Again thanks a lot for all your help!!

[prose072]

I am working on it now give me a few minutes.....prose072...It does say I can email it to you now if I had an email address without having to download and other sharing options to transfer such as "You can share these files by Email, Instant Messenger or on your website or MySpace profile with the sharing codes provided below."

[prose072]

Trying to upload now...I may have to send it via email...send me a private message with your email address and I will forward it to you. Prescan the file...prose

[prose072]

Okay I have both versions upload and I am going to start a new thread attached in link to this one as well. Standby and I will post the site. The previous instructions still apply, however the mediafire site has changed. For the Desktop Version I will go ahead and give the site now.

http://www.mediafire.com/download.php?atzyaekamsn (Desktop Version)

and the Laptop Version is

http://www.mediafire.com/download.php?1ecldbjnetf (Laptop version)
If You don't get the battery screen, let me know and I will upload it again just in case I duplicated the same file.

Prose

Okay the two versions are listed correctly on the sites. the Laptop version will give you a battery strength level in the upper right hand corner. I will begin a new thread in coalition with this one in order to follow the forumn.

[john_10]

Unfortunately I am not able to send a PM. It gives me an error msg " Sorry, but you're not yet able to send PMs. Please try again later". Wonder why I am not able to PM - could be there is a waiting period since I just joined this community a couple of days ago.
I think it would be easier if you could upload to a common place so that other members who need this file would have access too. If for some reason you are not able to upload then we would have to try and use email - I would rather not post my email on the forum since at this time I am not able to send any PM's.
Any suggestions??

[john_10]

Just saw you link after I posted the reply. Downloading the laptop version now.
Thanks a lot for your efforts and all the help. I am sure others will find this useful as well.

Cheers!!
John.

[gonecoastal]

Thank you!

[john_10]

The laptop version works perfectly. Only comment for others when extracting the rar file - make sure that you extract to the Hewlett-Packard folder under Program Files and not to the desktop or anywhere else you might have saved the rar file. If you do extract the rar file to a location other than the above, then you can simply copy the extracted folder and paste it to the program files/Hewlett-Packard directory.

prose - thanks once again for the file.

[prose072]

Well John..Thanks for reminding everyone that. It is listed above in the directions to do that...I just need to edit the above instructions or start a new thread attached to this one. I am happy you are up and running again... P.S. back-up the rar file just in case you need it. HP will not do a thing for you if the site disappears again. I have them saved and backed up....

[prose072]

NEW INSTRUCTIONS FOR FIX UPDATED AS OF 8/05/2007

READ THIS FOR A FIX TO HP TOTAL CARE ADVISOR WINDOWS VISTA

First: Goto system restore and click on the advance tab and at the bottom of the screen click on create system retore point, Name the point "____"and then you may begin when the point is finished being created.

* STEP ONE: UNINSTALL HP TOTAL CARE ADVISOR

THEN FOLLOW INSTRUCTIONS BELOW and IN LINK and at Microsoft WINDOWS:

http://www.microsoft.com/communities...1-f3dab10b721d

* STEP TWO:
(Desktop Version) GOTO http://www.mediafire.com/download.php?atzyaekamsn

and (Laptop version) GOTO http://www.mediafire.com/download.php?1ecldbjnetf

DOWNLOAD AND SAVE FILE hp_total_care_advisor.rar (11.41MB) TO DESKTOP »

* STEP THREE: GOTO http://h30155.www3.hp.com/helpandsupport/


DOWNLOAD FILE AND SAVE TO DESKTOP

THEN RUN FILE » sp36082.exe(5.61 MB)

SELECT YES TO OVERWRITE ALL FILES (THIS IS THE LIBRARY FILES NOT THE PROGRAM FILES)

*STEP FOUR: GOTO http://www.filehippo.com


in the searchbar @ filehippo.com [type] winrar

download and save WinRAR 3.70
RARLab - 1.15MB (Shareware) to desktop

* Step Five:go to explore and Program Files folder, and open folder Hewlet-Packard, and delete the subfolder HP ADVISOR


* Step Six: run WinRAR 3.70 RARLab - 1.15MB (Shareware) and extract the rar file hp_total_care_advisor.rar you saved on your desktop


* Step Seven: your HP TOTAL CARE ADVISOR should be installed and have created a new subfolder HP Advisor in the HEWLETT-PACKARD Program Files folder, If the system promts you to create the folder or browse to install in that location file.


* Step Eight: Go to the application HP Advisor file in the newly created HP Advisor Subfolder create a shortcut to desktop for the application and then run the application.


Everything should be fine from there on out and it is your option to place the application to run on startup or not in your msconfig settings, I choose not so that I have the additional RAM available to run the system faster and the application as needed instead of on startup.

* Step Nine: After everything is running as it should and all your setting are as you need them and would like them, Then run System restore again and choose the advanced tab and select to Create a new Restore point and Name it After InstalL Setup of "_______" previous named point afterward and again to secure your system integrity as you did in the begining.

[ch1]

This is a good site to post it and you can upload it with out any problems.
Demonoid.com) then let everyone know and then they can download it .

[prose072]

[SEE] Post #26 for Current Repair Instructions in this Thread; Also See Tips and Tricks for Solution and Updated HP Total Care Advisor Problems and Repairs [Soulution] for Stops Failures and othe Updated errors that may be causing problems. Fix and Repair your HP Total Care Advisor and Health Security Application Now...Good Luck

http://forums.techguy.org/tech-tips-...ml#post4983783

[its amito]

ok well first of all i didn't have hp advisor installed to begin with because i installed a retail version of vista on my a1520n. so i proceeded to install the sp36082.exe file. then i downloaded the .rar file and extracted it to my desktop and copied it over to the hewlett-packard folder in program files. is there a part i missed here? anyway so i went in the folder and tired to execute hpadvisor.exe but it said an error has occurred. am i doing something wrong here

[prose072]

[SEE] Post #26 for Current Repair Instructions in this Thread; Also See Tips and Tricks for Solution and Updated HP Total Care Advisor Problems and Repairs [Soulution] for Stops Failures and othe Updated errors that may be causing problems. Fix and Repair your HP Total Care Advisor and Health Security Application Now...Good Luck

http://forums.techguy.org/tech-tips-...ml#post4983783

its amito Please use PM options or email option and I will reply