[paulb100]

Hi
Just installed Windows Vista Ultimate on an ACER Aspire 5051 and when I try to update
I get ERROR CODE : 8000FFFF
I cant update the laptop...I have tried uninstalling a certain hotfix in windows which seemed to work for others
but it wouldbt uninstall....

any ideas anyone?

thanks

[Dad-MSFT]

Does this registry key contain a value?

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windows\WindowsUpdate
WUServer REG_SZ

[Dad-MSFT]

So I'm going to go out on a limb here and guess that you take your laptop to work and connect to a corporate LAN?

If you do, you may be getting a group policy for WSUS, which buggars up the Windows Update applet for Vista. Once you get this policy, you can no longer visit the Windows Update/Microsoft Update website.

(Doh.)

You can fix it by whacking the policy, but a more permanant solution would be to update to the v7 WUMU client.

Manually download the v7 WUMU client and install it.

http://download.windowsupdate.com/v7...gent30-x86.exe

Run the WindowsUpdate again. You will see a new hyperlink in the Windows Update applet to 'check for updates directly from the Microsoft Website' or something very similar. Try that link if the normal process doesn't work.

[paulb100]

the above reg entry has NO Windows Update key at all

I have just installed Vista Ultimate..I dont take it to the office..and chose HOME for network during setup?

I will try that download thx

EDIT: The link is invalid
The system cannot find the file specified.

what next?

[Dad-MSFT]

Sorry guy.
Stupid elipsis gibbered up my hyperlink.

http://download.windowsupdate.com/v7...gent30-x86.exe

If that doesn't help, post your c:\windows\windowsupdate.log

[Dad-MSFT]

More (mostly useless) information:

The error you're reporting translates to 0x8000FFFF E_UNEXPECTED in the error code list. Which isn't very helpful.

[paulb100]

its says the same error when trying to install that update?
There wont be any log as ive not used Windows Update yet>?
...also there is no Wndows Update folder in C:/Windows...?
there wa no entry in registry either..(the one u mentioned)

[Dad-MSFT]

It throws the same error when trying to install the v7 WUMU installer?

[Dad-MSFT]

OK I must be confused.

You're trying to get updates in Vista (something I know a LOT about), or you're trying to update TO Windows Vista (something I know much less about).

[Dad-MSFT]

The log in question is c:\windows\windowsupdate.log.

However, lets be clear on exactly what you're trying to do first. Are you trying to update Vista with WindowsUpdate, or are you doing something else?

[paulb100]

NO
as i said twice earlier... Ive just installed Windows Vista Ultimate on my ACER 5051
after completion of installtion ive gone to update Windows.. To bring it up to date with hotfixes and patches..
when i try to it displays that error ERROR CODE:8000FFFF
so ive downloaded that update and tried to install it and it says the exact same error....
Also when I checked registry there was no entry like you asked and no Windows Update folder in C:/windows

??

[paulb100]

Ive found the log... however it is 56,699 characters and wont paste into here

[Dad-MSFT]

So to recap, you are using Windows Update in Vista.

You ARE generating a WindowsUpdate.log. <edit>

And you're throwing ERROR CODE:8000FFFF (I assume in the Windows Update applet)?

That's very interesting. At which point do you get the error? Does it even attempt to scan?

[Dad-MSFT]

Originally Posted by paulb100

Ive found the log... however it is 56,699 characters and wont paste into here

Feel free to email it to me.

[paulb100]

its about 10 seconds after i click CHECK FOR UPDATES...