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ledfan's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2007
07-Aug-2007, 06:41 PM #1
Back to the Begining
I have a (couple) virus(es) on my computer that I purchased a couple of months ago (an eMachine running vista home premium) I know that must be it because I've run all sorts of memory diagnostics and other things. This(these) virus(es) seem(s) to just randomly close applications running on my computer and it corrupts files that im puting onto my computer (whether im downloading them or installing from a disc). But, neither AntiVir or AdAware se can detect or delete it. I am unsure when this virus started and my system restore only goes back a few days so I was wondering... is there a way to restore my computer back to the state It came in when purchesed with no other files/programs on it?

p.s. if you know of/can think of another way I could fix this that would be greatly appreciated as well

Thank you veryy much for ant response in advance
crystal clear's Avatar
Computer Specs
Member with 77 posts.
 
Join Date: Jul 2007
Experience: Beginner
07-Aug-2007, 06:51 PM #2
someone in this website told me how to get a backup disk of my computer....mu computer is a compaq presari media. I think I went to there home page to order one...you will need to have your seriel number and mmodel number etc...press control, alt, S and it gave me this information. and it cost me about $16.00 to get the back up....I wish I could remember exactly...try to go yo the mgf of your computer and maybe that will work for you...if not search here, somewhere here is the ans.....
ledfan's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2007
07-Aug-2007, 07:04 PM #3
thanks man I'll go check that now
crystal clear's Avatar
Computer Specs
Member with 77 posts.
 
Join Date: Jul 2007
Experience: Beginner
08-Aug-2007, 07:50 AM #4
I just found my info on where I went to get my recovery disk....My compaq is a hp computer so I went to he customer care home page , customer service phone 800 474 6836. I don't know who makes the e machine but tha would be where to go....
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