 | Moderator with 42,930 posts. | | Join Date: Dec 2000 Location: North of Hollywoodland Experience: I know when to fold em' | |
An error referencing the BIOS is something you should be talking to the vendor about. You must have some warranty support. However most STOP messages do give you some gratuitous advice about changing BIOS settings -- this is usually to be ignored.
Did you install anything prior to getting the message? If so, you should uninstall it -- or run "system restore" and choose a prior reference date.
Also, run sysdm.cpl and select Advanced > Startup and Recovery and take the check out of "automatically reboot". Make sure "small memory dump" is the option selected.
As far as getting some more information -- if this was a typical blue screen STOP message -- follow the instructions below if you can boot to Windows. If you can't boot -- try starting in either Safe Mode or Last Known Good Configuration.
I can run a debugging utility on the dump files if you do this:
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
This might point us to a 3rd party driver causing the error, if one exists for it.
>> and by the way, you need to show a little more patience in waiting for a reply here. Usually 24 hours. |
Congratulations to AcaCandy on her 100,000th post!
Windows Vista 
Blue screen! 
