[A Fiddler]

I have just obtained a laptop with Vista as the OS. Have a home wireless network running off an XP OS computer with WPA encryption. When I try to configure Vista it has WPA-Personal and WPA2-Personal options, neither allow a connection to my network. Has anyone overcome this problem, if yes how ? Access point is 3com.

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem. If dial-up, please specify.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home SP2.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.


I suspect that WPA-Personal is the correct encryption, since WPA2 is different hardware than WPA.

Try connecting with no encryption and see if that works first.

[A Fiddler]

Thanks for your response JohnWill.

The problem is an encryption one. I have two laptops with XP OS running off the same wireless network.

I disabled the encryption and the laptop with the vista OS connects straight away.

I am using a 3com access point for the wireless network which offers WPA and WEP encryption. It is currently set to WPA-Pres shared password. I have tried changing to WEP with pre-shared password but still no connection.

The message when I run the connection diagnose menu is "Incorrect security type".

Cheers

[A Fiddler]

I have resolved the problem.

I upgraded the firmware for the access point, problem solved.

Thanks for your interest JohnWill

[mrss]

Originally Posted by A Fiddler

I have resolved the problem.

I upgraded the firmware for the access point, problem solved.

Thanks for your interest JohnWill

Good Call! Darn it. I should tried that with my old Netgear router when I had the exact same problem with incompatible security. Instead, I swapped in a new one.