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Broke my Vista Business install, please help!


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darkenedaura's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Sep 2007
12-Sep-2007, 01:23 PM #1
Windows Explorer has stopped working error
Hi All,

I tried to install a program (genius me I didn't scan it first, my friend gave it to me and it had some virus/trojans i assume), and then everything went down the pooper.

Here is the Windows log of it-



Problem signature

Problem Event Name: APPCRASH

Application Name: digitalmediaconverter.exe

Application Version: 0.0.0.0

Application Timestamp: 46e13957

Fault Module Name: StackHash_1703

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 00000000

OS Version: 6.0.6000.2.0.0.256.6

Locale ID: 1033

Additional Information 1: 1703

Additional Information 2: 2264db07e74365624c50317d7b856ae9

Additional Information 3: 1344

Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Extra information about the problem

Bucket ID: 510004966




Now whenever I load up windows I get a Windows Explorer has stopped working message with the following problem details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b091

Fault Module Name: StackHash_33e8

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdc9

Exception Code: c0000374

Exception Offset: 000af1c9

OS Version: 6.0.6000.2.0.0.256.6

Locale ID: 1033

Additional Information 1: 33e8

Additional Information 2: 2f99f3e819d9d661bce810dd36a1bab5

Additional Information 3: 8476

Additional Information 4: 0856e41745007f35b29a1a163d08c786


Can anyone give me a way out besides reinstalling? I'd really appreciate it! Also of note I don't have any restore points (cause I turned off that feature, yes please flame away on that one too) I removed all the virus files with my anti virus, AVG ... but my explorer is busted now =(

Thanks in advance!

Last edited by darkenedaura : 12-Sep-2007 01:37 PM.
Jacee's Avatar
Computer Specs
Senior Member with 414 posts.
 
Join Date: Sep 2007
Experience: MS MVP Windows-Security
12-Sep-2007, 05:11 PM #2
See if you can do a 'startup repair'. The tutorial is here:

http://www.bleepingcomputer.com/tuto...torial148.html
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