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Random Blue Screens


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Monca's Avatar
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12-Sep-2007, 03:09 PM #1
Exclamation Random Blue Screens
(note, first time I've posted here )

Well the problem actually started 2 months ago when i first bought my PC. I had to use beta drivers for my graphics card(see specs below) for Vista 32bit. Once the proper drivers came out, which i downloaded and installed etc. the problem stopped. You may have guessed that i am not extremely experienced in this area, so any help would be appreciated.

I have been experiencing random blue screens with errors such as "IRQL_NOT_LESS_OR_EVEN", "DRIVER_IRQL_NOT_LESS_OR_EVEN", "MEMORY_MANAGEMENT" and some just without a name for the error, just the error codes, which consisted of lots of 0's and so on. I dont usually have a pen and paper handy to write them down.

Now i have done a bit of research, and the IRQL errors are supposed to be fixed by a patch published by Windows. But it only works if you have 3gb of ram or more. so that didn't work.

All else failing, i went to ASUS, the manufacturers of my mother board(P5N-E SLI) and looked for drivers, which i was met with a wall of hundreds of drivers. When i proceded to download the newest BIOS drivers i had no clue where to put them and didn't want to mes around. They were a file type i had never heard of, .bin, as i said im new to this type of thing so would really appreciate help.

I hope someone can help me with my problem, because last night i had 9 BSOD (blue screens of death as i now call them) and generally got pissed off. The same can be said for every night this past week.

Thank you.

Here are my system specs:

Processor: Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz (2 CPUs), ~2.1GHz
Memory: 2046MB RAM
Hard Drive: 320 GB
Video Card: NVIDIA GeForce 8800 GTS 320mb edition
Monitor: Generic PnP Monitor
Sound Card: Speakers (Realtek High Definition Audio)
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Monca's Avatar
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13-Sep-2007, 04:10 AM #2
still no one has any ideas?
Kuro_sama's Avatar
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13-Sep-2007, 05:23 AM #3
Hi Monca, I also have this kind of error (Blue Screen) in my Laptop... I dont really know the reason how mine started, but when I downgraded my OS to XP, the error didn't stop even though I reformated my HD and reinstalled my Vista again...
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13-Sep-2007, 06:29 AM #4
I have had this problem, and in the end I worked out the answer: bad hardware.

Run Memtest86, if you see red, get on the blower to your memory manufacturer and get a replacement stick (or two).

Hope this helps.

PS. I always have a CD of Memtest burnt, lying around SOMEWHERE, its an invaluable tool as memory, in my experience is always the first to fail.
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13-Sep-2007, 06:31 AM #5
Oh and I wouldnt go about updating the BIOS (the motherboard stuff) until you are completely sure that is the problem. A slip up there means you have a very expensive paperweight
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13-Sep-2007, 08:14 AM #6
Navigate to C:\windows\Minidump
Zip some of the recent Minidumps and Attach Them Here
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13-Sep-2007, 10:54 AM #7
Quote:
Originally Posted by Tsurotu
I have had this problem, and in the end I worked out the answer: bad hardware.

Run Memtest86, if you see red, get on the blower to your memory manufacturer and get a replacement stick (or two).

Hope this helps.

PS. I always have a CD of Memtest burnt, lying around SOMEWHERE, its an invaluable tool as memory, in my experience is always the first to fail.
I thought that also Tsurotu, my first suspect was a bad hardware... I might as well get my pc back to the service center... thanks!
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13-Sep-2007, 11:53 AM #8
To be honest, I would advise finding out first before they charge you anything (unless youre under guarantee, in which case, take em for all you got). it isnt hard to run the tests, if you are going to do, and are not sure about how to it just ask, anyone here Im sure can run you through it, including me.
Monca's Avatar
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13-Sep-2007, 12:02 PM #9
so i just run Memtest86?
Rollin' Rog's Avatar
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13-Sep-2007, 12:36 PM #10
Well you can certainly run memtest -- and it might be better than the built in tester that Vista has (run: mdsched.exe -- read additional information on the test and run extended tests)

-- but we really should see if a driver file is mentioned in any of the blue screens.

You should also run chkdsk on the drive.

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.
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Monca's Avatar
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13-Sep-2007, 01:07 PM #11
there u go
Attached Files
File Type: zip dumpcheck.zip (19.7 KB, 5 views)
Tsurotu's Avatar
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13-Sep-2007, 01:30 PM #12
Is it bad that I snorted at dumpcheck?

But seriously, memtest is a godsend, download it and set it up to run tonight, it does take AGES.

Good luck!
Monca's Avatar
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13-Sep-2007, 02:24 PM #13
well do i jsut put it on a disk and put it in, restart pc and let it go? sorry as you might of guessed im pathetic at this kind of thing
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13-Sep-2007, 02:46 PM #14
Its no problem, gotta learn somewhere

Basically, what I did (no floppy drive) is burnt the image to a CD using Nero or whatever you use (it must be able to burn an ISO file). Alternatively I think it has a self writing floppy image or something. Each way, there are instructions on the website.

Then, restart you computer, press 'del' and enter the BIOS, look for something called Boot Manager, Boot Sequence or Boot Properties - something along these lines. Look for the option which says 'Primary Boot Device' and set it to either the floppy drive - if you are using the floppy version - or the CDROM drive if you are using the CD version.

Then save and exit (normally f10) and restart the computer, if all went well the computer should go to a blue screen and start running through your memory... it should look like this:

If you have problems then it will look like this:



With my 2gb of Ballistix DDR2-5300 it took 4 hours, so as I said, let it run overnight
(ps, sorry for the image deeplink, I know its bad but I was just passing)
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13-Sep-2007, 03:53 PM #15
Do you have any more dump files?

I am seeing this in the one you uploaded:

Quote:
BugCheck D1, {62bf90, 2, 8, 62bf90}

Probably caused by : Wdf01000.sys ( Wdf01000!FxRequestBase::CompleteSubmitted+89 )
This is a Microsoft hardware file driver

If it is consistently faulting it could be corrupt -- or it could indicate BIOS issues or other hardware faults.

You said you bought this computer a few months ago? From who or where? Is it an OEM version?

Did it have Vista installed on it originally or did you upgrade it?

Do you have a Vista installation CD?

I'm not sure but I might be seeing an early release or beta version of Vista in the dump data

6000.16514.x86fre.vista_gdr

If you run cmd and then enter:

ver

what do you see?

By the way, you were running "Steam" when that faulted -- does it occur at other times as well?
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