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Disappearing printer driver for hp all in one


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taniabiddle's Avatar
taniabiddle taniabiddle is offline
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10-Oct-2007, 06:56 AM #1
Disappearing printer driver for hp all in one
I have an hp deskjet 62... all in one and the drivers keep disappearing. Any solutions?

Thanks.

Tania
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cwconrad cwconrad is offline
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10-Oct-2007, 08:44 AM #2
right click my computer icon on your desktop and go into your Hardware device manager.
click the + sign by the printer icon so the driver shows right below . Right click and hit uninstall.
reboot.
Windows will reinstall generic driver.
go to www.HP.com and go to software / driver downloads. It may be under support.
Download the newest driver for your system. HPs printer drivers are bundled with it's software for the all in one printer.
Install Software.
Done!
taniabiddle's Avatar
taniabiddle taniabiddle is offline
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10-Oct-2007, 11:17 AM #3
disappearing printer driver
Yes - I have done that quite a few times and it will still disppear now and then - frustrating.

Thanks :
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cwconrad cwconrad is offline
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10-Oct-2007, 05:40 PM #4
I just went on the website to check. There is a critical update you need to download called
"critical update to prevent unexpected printer uninstall"
It was released last month.
http://h10025.www1.hp.com/ewfrf/wc/s...74575&lang=en#
taniabiddle's Avatar
taniabiddle taniabiddle is offline
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11-Oct-2007, 06:50 PM #5
Many thanks - I'll see if that works.
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