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cant connect with modem?


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missmouse's Avatar
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Join Date: Jun 2001
Location: scotland
17-Nov-2007, 05:15 PM #1
cant connect with modem?
just got new computer with vista. I dont seem able to get an internet connection using my existing speedtouch 330 broadband modem. Is there something i need to do differently? Someone told me i need a router but as i only have the one computer why is this necessary? I thought routres were only for connecting many compters to the one line wirelessly?

maybe i should get someone to scrub the vista & reinstall xp? (or maybe even '98 as i thought that the easiest system to work!)
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17-Nov-2007, 05:35 PM #2
Disconnect the power to your modem.

Turn of the PC.

wait 30 seconds.

Plug the modem in.

Wait for the modem to synch with your ISP.

Turn the PC on.

Vista will usually detect DHCP settings and find a valid IP if you do things in this order.

If not call your service provider, they can get you online or tell you what you need.
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