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SMART error reported by VISTA


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maxmelbin's Avatar
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28-Nov-2007, 11:39 AM #1
Exclamation SMART error reported by VISTA
i have two HDD connected to my PC. The second HDD is being reported as S.M.A.R.T failure everytime i reboot or in regular intervals ...

The check Disk reported no failures ...
The Disk Management shows the drive is healthy ..

What can i do to find the problem or even fix it ?

Thanks in advance for your help....
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28-Nov-2007, 12:12 PM #2
I'm not sure where the entire "S.M.A.R.T." report might be kept in Vista, if at all -- but if you run eventvwr.msc and look at the Applications and Services logs, under Microsoft > Windows -- there are a number of "diskdiagnostic" logs there -- perhaps they contain something.

Also in the Control Panel > Performance Information and Tools there are a couple of diagnostic features that can be run or looked at.

For a full SMART report, you can try installing SpeedFan which includes one. You will have to select the drive you want it run on.

http://www.almico.com/speedfan.php
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28-Nov-2007, 12:13 PM #3
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28-Nov-2007, 01:25 PM #4
The event viewer has these lines ..

Windows Disk Diagnostic was invoked for a S.M.A.R.T. fault, but no new faults were detected. The diagnostic will exit without performing any corrective action.

Windows Disk Diagnostic successfully scheduled interactive resolution for a S.M.A.R.T. fault.

-----------

SppedFan , in SMART tab, i cannot select any of the HDD's .. it is blank

___________


ActiveSmart does not run .. it says the Active Smart service wass topped due to some problem

-----------------

The system diagnostic report is attached
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File Type: zip diag_report.zip (102.3 KB, 3 views)
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28-Nov-2007, 06:56 PM #5
I don't know why none of your drives are selectable -- but based on the diagnostic report, it would be dicey not to backup critical data. Can you get a diagnostic program for it from the drive vendor? If it fails that it is surely returnable under warranty.

In the mean time I would back up everything you need on that disk.

You might also try reseating the cable for the disk.
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29-Nov-2007, 11:42 AM #6
SMART usually gives an error # when reporting a problem, I 9imagine West. Digital is the same. Maxtor will nt give an RMI until you specify that #. SMART is an acronym for "self monitoring and reporting technology".
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29-Nov-2007, 11:44 AM #7
I should have added that SMART error messages do not come from Vista, they come from the HDD.
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29-Nov-2007, 12:18 PM #8
The Active SMART report here ..
Pease see atatchment and sugegst what i could do to correct it if possible .
The HDD is out of warranty. This HDD was idle and not in use for over 8-10 months ..
Before i stopped using it , it was absolutely fine ...
based on this ifo, is there something i cld do ?

Thanks for all suggestions so far ....
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smart-error-reported-vista-smart_error.jpg  
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File Type: zip ActiveSMARTlog.zip (925 Bytes, 8 views)
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29-Nov-2007, 05:17 PM #9
The drive has so many "bad blocks" that they have been locked out in "reallocated sectors". You have no more room to lock out bad blocks -- this is why drive corruption is imminent and you should replace the drive.

ref: http://en.wikipedia.org/wiki/Self-Mo...ing_Technology

Most manufacturer drive warranties are good for a minimum of 3 years.
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29-Nov-2007, 10:21 PM #10
Hard disks are the most errror prone, certain to die, unreparable , of all peripherals. Think about all those disks spinning atr 7200 or at least 5600 hour after hour, day after day; somethings gotta give. I have replaced many of my own over the years and many for others. Figure the HDD thats just fine today is on the brink always. I must say that your doomed to replace the bad-boy you have now, and when you get another, start thinking of backing up to a second drive for you will surely face the todays dillemna again.
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