[plvness]

Well I baught a new pc gateway model gm5483e well its more of a worry about problems down the future so when I try to install updates it doesnt work the following are the details hope some one can help me it is 2 seperate updates

Update for Windows Vista (KB941649)

Installation date: ‎11/‎28/‎2007 8:27 PM

Installation status: Failed

Error details: Code 8004100A

Update type: Recommended

This update resolves some compatibility and reliability issues in Windows Vista. By applying this update, you can achieve better reliability and hardware compatibility in various scenarios. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/941649

Help and Support:
http://support.microsoft.com




Microsoft .NET Framework 1.1 Service Pack 1

Installation date: ‎11/‎28/‎2007 8:27 PM

Installation status: Failed

Error details: Code 80070002

Update type: Important

Microsoft .NET Framework 1.1 Service Pack 1 resolves various issues found after the initial release of .NET Framework 1.1. These include both security- and non-security-related issues. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

More information:
http://support.microsoft.com/?kbid=867460

Help and Support:
http://support.microsoft.com/?kbid=867460

[sjupr]

On the first error, 8004100A, it occurs with some regularity. Try using WMIdiag (a
tool downloaded from Microsofts download centre) and clearing a number of
errors that it raises. Eventually the Repository should reappear and all should be fine.

On the second one, 80070002, try turning the windows firewall off and
the update should immediately downloaded and install.

Hope this helps.

[plvness]

Is that wmidiag work with vista because it doesnt seem to have been installed I got as far as unzipping the files and nothing more is there another step I cant run wmidiag is there a different way of solving the problem is there some other information that can say mor specifically what is causing the problem or is there a specific way