[tfh777]

I just got a new laptop pc HP pavilion DV 6000 with vista home premium on it. I downloaded yahoo messenger and paltalk and both are not installing. I get the will you allow prompt and I say yes. I then get The Publisher cannot be verified are you sure you want to run this software. When I say yes I get a windows or yahoo messenger has stopped working
Windows can check online for a solution to the problem. When I hit that nothing happens.
I get this for details.
Problem signature:
Problem Event Name: APPCRASH
Application Name: ymsgr_vista_us_setup.exe
Application Version: 2007.12.11.1
Application Timestamp: 456b2203
Fault Module Name: ymsgr_vista_us_setup.exe
Fault Module Version: 2007.12.11.1
Fault Module Timestamp: 456b2203
Exception Code: c0000005
Exception Offset: 00003132
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 72ad
Additional Information 2: 6540f842a8f19c117767181b417cf54f
Additional Information 3: 4e8c
Additional Information 4: ecae8ef015ac25f427e0e790ef4333b9

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
I tried turning off security and clicking on option to allow unverified programs to run.

[TerryNet]

I don't really know what's wrong, but suggest that you make sure your downloaded programs are Vista compatible. I got something like that with one application and decided that it probably just wasn't updated for Vista.

Second, if you have Norton or some other internet security running you may have to deal with that.

[tfh777]

Yes at least yahoo messenger was the vista version. My problem happens with everything I try to install from online ( downloaded). I did delete nortons and I am not sure Its all gone but I believe the problem was happening before that. Any idea what I have to do to make sure nortons is completley erased? Thanks for the reply.

[TerryNet]

I think that Symantic has a Norton Removal tool on their web site.

[swepres]

For Vista to allow you to install all kinds of stuff go to Control Panel, User Controls, and use the radio button to turn off User Controls. If you are the Administrator you won't create any problems for yourself -- just leave the controls off.

[tfh777]

Thanks for the reply. I will try just about anything at this point. from looking on yahoo I am still not sure they have a full vista version yet.

[Jacee]

tfh777, how are you trying to download and install programs? Have you configured "Windows firewall" to work with you?

You said you deleted (?) Norton/Symantec....did you uninstall the program using their removal tool?

Have you tried to install another antivirus program? (I hope!)

[tfh777]

I download and try to instal from the executable from each. I have not confiured windows firewal to help me. I have tried turning it off. I deleted nortons with windows uninstall options. The info I found through HP support told me to unistal the same way I did allready.
I have not reinstaled any antivirus yet. I will find one soon. I can barley get online with the slow wireless conection we have here in kuwait. I am working overseas.
thanks for the reply

[DOrtiz]

tfh777, I get the exact same thing as you on my end. At first I thought it was some form of virus, but that wasn't it. I went back and forth with Dell endlessly and nothing. Finally, I became frustrated and installed WindowsXP and everything worked great. Yesterday (my wife likes Titans and the look of Vista) I reinstalled Vista. Everything I have on CD installs, everything I try to install from the Internet will not work and I get the exact (verbatum) error you're receiving. I have tried to install Picasa, "MS" Instant Messenger, "MS" Internet Explorer 6.0 (I thought maybe it was an Explorer issue) and nothing. All these programs ARE Vista compatible yet they will NOT install. This has been VERY frustrating.

[DaveA]

Are your accounts that you are using to install these programs "Members of the Administrators Group"?

[DOrtiz]

Originally Posted by DaveA

Are your accounts that you are using to install these programs "Members of the Administrators Group"?

I believe so, as it's the one and only account I used when I did a clean install of Vista. By-the-way, I'm back on XP now, but would love to go back to Vista if this "issue" (which appears to be common) can be addressed and possibly resolved.

In simple terms ... Vista is PATHETIC!!! Also, it appears no one knows why Vista does this as the replies have yet to isolate the cause much less provide resolve.

Regards,
Dave

[DaveA]

I have 2 machines plus my beta time and I have NEVER seen this. I also support many other Vista machines and have not had this issue, so it is NOT very common in my thoughts.

[DOrtiz]

Google it and you'll see that it is. We have many "technicians" and IT people I see yet no-one can resolve what's clearly a VISTA flaw/bug or whatever you may want to label it as. Bottom line, XP Rules, Vista doesn NOT!

That being said, can "someone" with "real knowledge" of this OS provide resolve here?

[DOrtiz]

Yes, i see replies about I have this and I have that, yet not ONE of the IT "professionals" and/or "experienced" beta testers can answer WHY this is occuring. It's obviously a PROBLEM, now all that remains to be seen is WHO can address and fix it.

Goodle it and you'll see it's quite common!!!

[rohitpandita]

hi there area u still facing the prblem or has it beeen resolved
if not try this
disable the pop uop blocker n phishing filter in the internet options.

this should help