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System contstantly shutting down


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Enforcer551's Avatar
Junior Member with 7 posts.
 
Join Date: Dec 2007
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01-Jan-2008, 12:58 PM #1
System contstantly shutting down
I recently started using a new PC, I have installed all the proper security programs, but I have had a persistent problem with the PC constantly restarting after a period of time.

Whenever it happens, a Blue Screen of Death appears momentarily and then the computer restarts, when I log back in after the restart, I get this dialog box telling me what went wrong:



I have scanned my PC for viruses and spyware and none can be found, so I'm struggling to work out the problem and I hope someone on here can help.
etaf's Avatar
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01-Jan-2008, 01:19 PM #2
have you tried check online for a solution?
Enforcer551's Avatar
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01-Jan-2008, 03:02 PM #3
I have, but nothing happens, it searches for a second and then the dialog bog disappears.
etaf's Avatar
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01-Jan-2008, 03:08 PM #4
switch off the autoreboot option
http://www.howtogeek.com/howto/windo...omatic-reboot/

now the bluescreen should stay on the screen
see if you have a file name displayed
it may tell us if a driver issue
video driver, network driver, sound driver etc etv
__________________
Please let us know what the final solution was to any problem posted or if request for advice how it worked out.

portal for spyware products (Hijackthis\CWshredder\Ad-aware\Spybot)
http://www.thewhities.com/
http://www.lurkhere.com/~nicefiles/

Excellent resource for windows information by Bob Cerelli
http://www.onecomputerguy.com/

Photography: my other passion
www.dpforums.com

ETAF
Enforcer551's Avatar
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01-Jan-2008, 03:18 PM #5
These are the STOP errors it gives me:

0x0000008E (0xC000005, 0x81c8cce9, 0x95D07CFD, 0X000000)

By the way, if I decide to change to XP, does my PC have the correct XP drivers?

Its a Compaq SR5249.

Last edited by Enforcer551 : 01-Jan-2008 03:24 PM.
etaf's Avatar
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01-Jan-2008, 03:28 PM #6
can you provide full details of how you changed and from what
Quote:
By the way, if I decide to change to XP, does my PC have the correct XP drivers?
Quote:
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).
DaveA's Avatar
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01-Jan-2008, 04:47 PM #7
Quote:
Originally Posted by Enforcer551 View Post
These are the STOP errors it gives me:
By the way, if I decide to change to XP, does my PC have the correct XP drivers?
Its a Compaq SR5249.
NO, you will need to find them and download them.

Last edited by DaveA : 01-Jan-2008 05:25 PM.
Enforcer551's Avatar
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01-Jan-2008, 05:23 PM #8
Quote:
Originally Posted by etaf View Post
can you provide full details of how you changed and from what
I haven't changed from anything, my PC came pre-installed with Vista Home Premium, I have only installed BitDefender Antivirus Plus 10 and Spy Sweeper, both of which are compatible with Vista.

Quote:
Originally Posted by DaveA View Post
NO, you will need to find them and download them.
Do you know anywhere where I could download them from, I currently have a Windows XP Professional installation disk if that helps.
etaf's Avatar
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01-Jan-2008, 05:32 PM #9
you will need to download all the drivers from the manufactures site or possibly for the PC you have from that manufacturers site.

did this problem start after you installed those programs - try uninstalling and see if problem stops
Enforcer551's Avatar
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01-Jan-2008, 05:42 PM #10
Can anyone send me a link to where I can download all the Windows Xp Professional drivers I'll need for a Compaq Sr5249 Desktop PC?
etaf's Avatar
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01-Jan-2008, 05:47 PM #11
heres a link
http://h20180.www2.hp.com/apps/Looku...x=5&submit.y=7

not sure which version you have
and may not have XP drivers

http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en

you may need to run a program like
www.belarc.com
and identify all the devices for a driver
not sure about the motherboard drivers though
__________________
Please let us know what the final solution was to any problem posted or if request for advice how it worked out.

portal for spyware products (Hijackthis\CWshredder\Ad-aware\Spybot)
http://www.thewhities.com/
http://www.lurkhere.com/~nicefiles/

Excellent resource for windows information by Bob Cerelli
http://www.onecomputerguy.com/

Photography: my other passion
www.dpforums.com

ETAF
j0naS's Avatar
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Join Date: Jul 2008
03-Jul-2008, 10:01 AM #12
xp drivers for compraq sr5249 at rapidshare, rar file built by me.

http://rapidshare.com/files/12545605...q_sr5249es.rar

greetings from Spain
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