[Dick1038]

While trying to make a backup using Vista's built-in function, my system froze. I had to shut down manually and restart. I tried 3 times and got the same result.

I suspected a software conflict. AVG Anti-Virus, free edition, was my most recent addition. So I went to Task Manager and terminated all but one AVG processes, namely, avgrssvc.exe. I was then able to successfully do a back up. I shut off my modem just to be safe.

I tried to contact AVG tech support, but only registered users are allowed to do this. Hopefully, someone at AVG will see this thread.

[RedNode]

Send them an email and report the bug.

[Dick1038]

I've gone to their website and there is no obvious way to contact them. One must enter the registration number before contact information is given.