[wayneobee]

everytime i access a site thats requires a shockwave player i click on the link and install it and see the usual clip that says congratulations your installation has been sucessful etc but when i close and re open i.e and go back to the original site or anyother it saysa i still need to update, please somebody help me .

wayne

crystal palace se19

[IanE]

go to the site for shockwave publisher, download the updated version there, and it should work thereafter, if not you might want to check and make sure you internet settings are allowing you to view media. mind you if you have the updated version and a site still tells you that it is more than likely malicious!

[wayneobee]

what happens is that i visit www.bbciplayer.co.uk for instance and when it opens up it say that i need the latest version of shockwave player so i click on the link, which then apparently is sucessfully downloaded but after i have done it i reacess the bbc site and it says the same message.

[IanE]

do you have that add on enabled check in your internet options, and see if it is listed there and active.
Still you should go to the site of the publisher and download the install files there and install it if your internet exploere is in protected mode it might not install. unless you download it and run the installer package from your PC.