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dvd drive deleted after vista updates!!!


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hotdaddyincamos's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Jan 2008
Experience: Intermediate
26-Jan-2008, 01:08 PM #1
dvd drive deleted after vista updates!!!
i purchased a toshiba satellite around 6 months ago. on the 24th of january it downloaded and installed updates. after restarting i became aware that my dvd drive is no longer on my computer! i tried the system restore with no luck. the d: drive is not only not powering up, but when i click on computer to view the drives its not on there. its not in the device manager either! if any one out there can help me with this issue i would be very greatful! i noticed when i googled it that there were countless other people having the same issue. i still have few months before my tour in afghanistan is over, and id REALLY like to watch some of movies to make the time go by! thank you.
Elvandil's Avatar
Moderator with 29,274 posts.
 
Join Date: Aug 2003
Location: Vermont
26-Jan-2008, 02:05 PM #2
If it's not powering up, it can't have anything to do with the Vista updates. Those don't affect power, especially before the OS even loads. Does it open and close? If it does, then it gets power.

If the drive is not in Device Manager, then it may be disconnected. Check all the connections if you can.

The only other thing that could make it disappear are BIOS settings. Has anything been changed there?
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