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Solved: VISTA Refuses to Shutdown


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elkrott's Avatar
Member with 68 posts.
 
Join Date: Jan 2003
Location: NW Pennsylvania
Experience: Computer Illiterate
01-Feb-2008, 12:33 PM #1
Solved: VISTA Refuses to Shutdown
VISTA Home Premium refuses to shut down have to manualy shut it down. It shows shutdown message and moving circle but never finishs shutting down.
Can anyone help me?
vindicator2008's Avatar
Junior Member with 8 posts.
 
Join Date: Feb 2008
Experience: Advanced
01-Feb-2008, 04:11 PM #2
reinstall that blessed thing. either a installed hitch or a virus. oh one more thing: back up your stuff
elkrott's Avatar
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Join Date: Jan 2003
Location: NW Pennsylvania
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03-Feb-2008, 10:16 AM #3
In safe mode it shuts down.
jmw3's Avatar
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03-Feb-2008, 11:36 AM #4
This has to be a driver issue. You could try booting into safe mode again & enable boot logging. This will create a log (ntbtlog.txt) of all drivers loaded at startup. Then it is a matter of a process of elimination to find the driver causing the problem.
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03-Feb-2008, 01:24 PM #5
The above is correct. It is almost always a driver problem when the shutdown hangs. If you have a number of usb devices, I would disconnect them all and give it a try. See if it shutsdown now. Reconnect one at a time and test. Generally mainstream drivers for sound, nic, video do not cause problems however there is always a chance that an internal piece of hw and or driver is causing the problem.
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Rich-M's Avatar
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03-Feb-2008, 04:39 PM #6
Did you add or install any new hardware or software recently...that is where you should be looking.
elkrott's Avatar
Member with 68 posts.
 
Join Date: Jan 2003
Location: NW Pennsylvania
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13-Feb-2008, 05:50 AM #7
Problem Fixed
My problem was caused by having Roxio and Nero 8 both installed. I deleted Roxio and reinstalled Nero 8. Now Vista is executing great. Many other small problems I was having also went away.
crjdriver's Avatar
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13-Feb-2008, 07:35 AM #8
Yes, having both almost always causes a problem. Glad you got it working
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