[Nintendork22]

Hey everyone,

So I turned on my Asus F3T laptop which runs Windows Vista today. It began to boot, showed the Asus logo with black background, and then restarted itself. It has been doing this over and over all day. Hitting F8 will not bring me to a menu where I can choose to start in safe mode. I don't think it boots far enough to let me do that. I have been able to pull up some menus with F2 and F9 but I have been tentative to fiddle with the settings too much. I have a strong feeling this was caused a windows update. It was either yesterday or the day before.. about 15 updates installed and seemed to have difficultly being installed. I have no idea what to do and don't want to lose data on my hard drive. My computer did not come with an installation disc, just a recovery disc that would clear out my hard drive if I used it. Please help!

[Rich-M]

If you go to Windows Update in Control Panel, "View Update History", "Installed Updates" then expand out the box you can see the dates installed and uninstall any you would like to.

[Nintendork22]

I would do that but I can't get that far into windows as you can see by my post above.

[janelle617]

...same problem here. I just posted a nice long one about it. The thing literally starts up, displays some crap about configurations and shuts down. You never get to your desktop.

[Rich-M]

Can you get into Safe Mode?

[janelle617]

i tried that. i went into F10 selected safe mode, it started going but went right back to the configurating updates screen and shut itself down. I think I've tried every possible reboot option in F10 including last known good configuration and it still does the exact same thing.

[unbidden]

Did your laptop come with a vista dvd?

http://www.bleepingcomputer.com/tuto...torial142.html

There is also a stand alone Recovery Console image that you can burn to cd. Check Elvandil's post:
http://forums.techguy.org/windows-vi...n-t-start.html

[Rich-M]

You need a Windows Disk to do this, so you saved money buying an Acer, but itwas destined to cost you I'm afraid, as these are repairs you can run from Vista disk but you need to run Vista repair first and then if that doesn't do it checkdisk:
http://helpdesk.wisc.edu/page.php?id=6565
You could borrow a Vista cd for these if you know someone that has one also....
Other possibility it Ultimate Boot CD which should work with Vista but I don't know it for a fact:
http://www.ubcd4win.com/downloads.htm
By any chance was amongst the updates was their a video driver update? If you think so one other thing you can do is act like you are going into safe mode but once you get that safe mode prompt, choose "enable vga driver" and reboot.

[unbidden]

I believe he has an Asus F3T laptop, which according to the web site has a recovery disk.

Initial post:

Hey everyone,

So I turned on my Asus F3T laptop which runs Windows Vista today. It began to boot, showed the Asus logo with black background, and then restarted itself. It has been doing this over and over all day. Hitting F8 will not bring me to a menu where I can choose to start in safe mode. I don't think it boots far enough to let me do that. I have been able to pull up some menus with F2 and F9 but I have been tentative to fiddle with the settings too much. I have a strong feeling this was caused a windows update. It was either yesterday or the day before.. about 15 updates installed and seemed to have difficultly being installed. I have no idea what to do and don't want to lose data on my hard drive. My computer did not come with an installation disc, just a recovery disc that would clear out my hard drive if I used it. Please help!

[iamwhatiseem]

There seems to be a major problem happening now with SP1 update..
Boot from your CD and restore prior to the update...then follow the instrs above to disable auto-update

[Jacee]

Sp1 is not a final release candidate as of yet. Please wait.

http://it.slashdot.org/article.pl?no.../02/15/1536256

[iamwhatiseem]

Originally Posted by Jacee

Sp1 is not a final release candidate as of yet. Please wait.

http://it.slashdot.org/article.pl?no.../02/15/1536256

yeah, that will help his problem

[Poostriana]

My daughters Asus F3 is doing that thing when it keeps restarting every couple of seconds. I have the recovery disk but I have no idea how to use it. Can someone with more knowledge than me - which is everyone who uses this site - please tell me how to do it.

I've already copied all the data from the harddisk.

Thanks - hopefully

[Trixie64]

These updates are causing all sorts of problems. Ignore the slashdot article - it got it wrong - not that that helps.

Check out

http://forums.microsoft.com/technet/...&tf=0&pageid=0

This above thread sounds like it's talking about SP1 but it isn't, it's talking about the SP1 prerequisite updates. Have a read through that and see if anyone managed to get around the problem without taking the drastic measures I did.

I don't recommend this, but I had to pull the plug during the loop. That forced the puter to automatically give me the safe mode option and I headed for system restore right away. I also spent many hours on the phone to Dell hard-rebooting abd tapping away at the F12 key. F2 figured in there somewhere.

Microsoft now seem to be on the ball about this so phone them. They've given me all the telephone support free because it's a problem caused by the updates. They should be able to talk you through sorting this.

Call them on 0870 6010100 in UK, go through the mindless keypad selection process, but don't select "Vista pre-installed" cos you just get told to call the puter manufacturer. Get yourself to Customer Services, ask for software tech support and explain why. You should have no problem, except getting through cos today their phone system was in melt-down.

There is a US number somewhere on a thread here, I think it's in the Vista Announcements bit, it's a single message, no replies from MS Security.