[LittleBunny]

Hello all.

I just got a new 1530 from Dell about a month ago and just yesterday, it started having start up problems. It failed to start once yesterday morning, and I decided to run "start up repair". A few seconds in, it asked if I wanted to use system restore, and I selected yes. However, the start up repair wouldn't stop, so I manually turned off my computer. When I turned it back on, it worked perfectly fine. However, when I tried to use it again later, it booted successfully, but then simply turned off when I tried to connect to a network. When I tried turning it on a few seconds later, it failed to start up again. Using start up repair again, it said it was trying to repair the disk. Although it said "this may take more than an hour to repair", it was still working after I left it on for 12 hours. Frustrated, I turned it off and tried to see if it would start up normally.

In short, it didn't. In fact, it said "Disk read error. Press ctl+alt+del to restart". Upon doing so, it tries to boot, and then displays the same message (Disk read error).

I'm running "pre-boot diagnostics" right now because I really don't know what else to do....

Desperate for help,
LittleBunny

[LittleBunny]

Bump

[Elvandil]

Bring it back. If it is new, you shouldn't be having problems like this and the error may mean a bad hard drive.

[LittleBunny]

So there isn't anything I can do myself?

[LittleBunny]

Bump

[DaveA]

Give Dell a call!

[Rich-M]

Originally Posted by LittleBunny

So there isn't anything I can do myself?

I agree this sounds like a bad hard drive so why should you fix it?

[jonmcc33]

Originally Posted by Elvandil

Bring it back. If it is new, you shouldn't be having problems like this and the error may mean a bad hard drive.

I second that statement.