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Compaq Laptop won't wake up from sleep mode


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wwklein's Avatar
wwklein wwklein is offline
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25-Feb-2008, 11:00 AM #1
Compaq Laptop won't wake up from sleep mode
When my Compaq laptop (Presario 755US; runs Vista Home) puts itself to sleep, it won't wake up doing the usual things--touch pad; power key; etc. I must do a hard shutoff and reboot. Any solutions out there?
rainforest123's Avatar
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26-Feb-2008, 04:14 AM #2
When your computer left the CPQ / HP factory, was it running Vista, or did you upgrade?

How do you wake up your computer if the techniques you described fail?

When did the problem begin?

RF123
wwklein's Avatar
wwklein wwklein is offline
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26-Feb-2008, 07:23 PM #3
I bought it with Vista already loaded. I did upgrade the RAM from 512 MB to 1.5 G.
I was not successful in waking up the computer. I had to do a hard shut down (push on/off switch for 5+ seconds), and then start up fresh.
It sees as if this has always been the case, not a new development.

thanks.
rainforest123's Avatar
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Join Date: Dec 2004
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26-Feb-2008, 08:28 PM #4
Please work your way through this troubleshooting article. There are many possible causes of the problem you describe, wwklein.

http://www.computerperformance.co.uk..._hibernate.htm

Source:
http://search.yahoo.com/search?p=vis...=UTF-8&fr=moz2


Group Policy as a possible cause
http://www.microsoft.com/technet/tec...O/default.aspx

Do you have any errors in event viewer [ mentioned in GPO article ] related to the issue?

Event Viewer in Vista
http://windowshelp.microsoft.com/Win...ef9da1033.mspx

Information about using EV is in the "work around" section of
http://support.microsoft.com/kb/932579

How to use EV
http://www.bleepingcomputer.com/forums/topic40108.html




Also, see these for possible clues, if the troubleshooting article doesn't help you locate the issue.
http://support.microsoft.com/kb/929734

RF123
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