[davedead]

Windows mail giving a not responding message when I attempt to open an attachment. PDF file etc They wont save or open.. Using a winows vista

[davehc]

Have you tried this.
Look under Options - "security" tab.
See if you have unticked the item "Block images---etc.

[davedead]

Yes thanks I did that and still the same not resonding problem?

[davehc]

Obviously you have installed Acrobat reader and a *.doc reader?
It could mean a lengthy exchange but a quick answer, which may be not what you want, is to download and install windows live mail. It is a superior program (free) and the set up is as simple as windows mail.

[DaveA]

What protection software such as Norton's or McAfee are you running?

[davedead]

hey thanks, what about if I use the microsoft office outlook instead of microsoft mail? I'm using norton virus protection....

[DaveA]

Norton's may be blocking the attachment, you need to check that out.

You may have the same problem, if it is Norton', by using Outlook.

[davedead]

Yes I suppose thats probably the case, what settings should I check on nortons.. to see if this is the problem

[DaveA]

I dumped Norton's and McAfee a LONG time ago.

[davedead]

Yes, that was the probelm I turned off the connecting to the internet to close and my attachments now open thanks.. what should i do about on going virus protection?

[DaveA]

Get rid of Norton's and use any of the FREE AV and firewalls. I use AVST and ZoneAlarm of one system and a paid MS OneCare on the other.
Both machines seem be well protected.
www.zonealarm.com
www.avst.com

[richard94]

DaveA: don't bash other people's choices of software. This is a help forum. Norton is perfectly adequate for the security of the average home PC.

Davedead: Keep Norton, or if it annoys you, uninstall it and download ZoneAlarm, AVG and Ad-Aware SE Personal and SpyBot. Never failed for me.

[davedead]

Thanks for yur help,,, I'll download it and get somw better protection..

[richard94]

P.S.: Depending on your version of Norton, the uninstall may come up with a variety of aggravating errors. So make sure you sort out the uninstall before downloading anything else, as Norton is incompatible with most free security programs.

[davedead]

I have had no problems for a while now but for no apparent reason it has developed the same problem again. I have uninstalled nortons and closed windows defender... But to no avail.... can you suggest anything else to do?