I just bought a new laptop and the wireless connection worked fine when I was at a hotel, but once I got my computer home and set up my wireless connection, it keeps on resetting itself. It will connect for a few minutes and then it will say that it has limited or no connectivity and then it will disconnect entirely. It just keeps on repeating this cycle. I had no problem with my previous notebook computer which was running Windows XP.
I am using Verizon Fios on a windows vista based computer. The router is an actiontec. I called Verizon Fios tech support and they told me that a lot of vista users have been having this problem and they suggested that I go to the microsoft website to find out about this isssue. I went to the microsoft website, but was not able to find anything about my issue.
Here is my IPCONFIG
Microsoft Windows [Version 6.0.6000]
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And you get no such disconnects when connected to the same router via ethernet?
If 'yes' to above, since the wireless worked fine elsewhere the primary suspect in my mind is wireless interference, especially from a 2.4Ghz cordless phone or another network on the same or close channel.
Of course, make sure that you have the latest correct driver for your wireless adapter.
I am sure that I am connecting to my own wireless network and not anyone else's because the SSID is our last name. As for the interference, I am also sure that is not the issue because we changed our phones to a 5.8 GHZ instead of the 2.8 GHZ.
It's encrypted anyhow so nobody can access it, but us. I contacted the tech support for my computer manufacturer and they had me reset the bios and reinstall the driver for the wireless card. That seems to have done the trick for now.
It is funny that you said that actiontec has been problematic, when I spoke to the verizon fios tech, she said that windows vista was the problematic one. I have to agree with her because I never had a problem with my wireless connection with XP.
Yeah, I was trying to be funny. But I think that SSID should always be broadcast. Not doing so makes your own network harder to use and makes it harder for neighbors to avoid using an interfering channel. If you're thinking security, I'm sure you know that means WPA or WPA2 or, if necessary, WEP encryption.
The fix helped for about an hour and it started doing it again as soon as I restarted my computer. I tried applying the fix again, but it didn't help. I am going out of my mind trying to figure this out. The fix was to reset the bios and reinstall the wireless card driver. Does anybody have any other ideas?
Have you checked to make sure you have the latest correct driver for your wireless adapter?
Do you detect any other wireless networks (especially when the problem occurs)? If so, are they on your same or close channel? Even if not have you tried different channels in case somebody has disabled their SSID broadcast and your adapter does not detect it? In North America the non interfering channels are 1, 6 and 11.
What wireless utility are you using--Vista's, one provided by the adapter's manufacturer, one supplied by the PC manufacturer? Are you sure no other one is running?
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