[UnknownWarri]

hi, I have been having this issue for a couple of months now and I finally decided to seek help...

first off here is my system:
Dell Inspiron 1720
windows vista
intel centrino duo core @ 2.00ghz
2gigs ram
160gb hd
nvidia geforce 8400m gs

ok here is the problem...for a couple of months now my internet has been dieing out on me...the internet connection seems to be working (it shows the blue globe)...the thing is that all my applications associated with the internet stops working; internet explorer, mozilla, aim, opera, etc...

the only way to fix this is restarting my computer...i also tried taking out the dsl cord and plugging it back it and it still doesn't work...i also disabled and re-enabled the network, etc...

when the internet dies out i ping and it works...

i don't remember installing any recent programs also...i do remember doing a couple of registry cleanups and forgot to make backups...the problem also occurs when I use my internet back @ home...because currently I am living in an apartment and the problem still occurs..

not sure if this will help, but i get this everytime i start opera



i can't seem to find the problem as i did many things to fix it..

also i don't want to reinstall my operating system (this is my last resort)...

please help...

thanks

[UnknownWarri]

bump

[Rich-M]

How are you connecting to the internet. Mode, router?
"Registry cleanups?" If this means what I think it does a reformat is probably in your future!

[DaveA]

Have you tried IE since your FireFox is corrupt?

[UnknownWarri]

i connect it to a jack on the wall cuz i live in an apartment...it is dsl i believe because it is pretty fast. so i don't have a button to turn it on or off..

and by "registry cleanup"...i use programs that delete unnecessary registry. i use the program called "registry mechanic"

[UnknownWarri]

yeah i tried both IE, Firefox, and Opera..and they wouldn't work too...

right now it works...but in any time from now it will die..

[Rich-M]

Originally Posted by UnknownWarri

i connect it to a jack on the wall cuz i live in an apartment...it is dsl i believe because it is pretty fast. so i don't have a button to turn it on or off..

and by "registry cleanup"...i use programs that delete unnecessary registry. i use the program called "registry mechanic"

Registry Mechanic, I know it well. I have made a lot of money off of systems it hosed!

[UnknownWarri]

^

crap. i still have the backups though...should i restore them? or is it too late? and i thought registry mechanic was reliable?

[Rich-M]

Absolutely if you have backups restore them.
Ok as for Registry Mechanic or any other registry cleaners, there is no reason to clean your registry. It doesn't get dirty. The only thing they can do is hose your system, that they do well. There is almost nothing in a registry that would have duplicate entries or leftover entries causing the least bit of trouble but a program seeking them out for removal, now there is a "clear and present danger"!

[neil21stirling]

OK on the subject of registry cleaners. Im not an expert of Registry mechanic but i have used registry cleaners for a long time and although they don't do much for performance on systems they can combat system errors extremely well in some cases, & as far for the registry not getting dirty.

This is almost the pure reason registry cleaners are out there, other than to sort out registry errors, or system errors caused by registry files, they are there to clean out all the unused dll files and reg keys that were not deleted during program uninstalls etc. Hell theres alot of programs out there that leave behind thier folders in the program files directory nevermind what they leave behind in the registry.

But hey enough of the small rant.
Back to your problem. This could well be the cause of some Malware in your system.
I advise posting a HiJackThis log on here and seeking advice on it
aswell as possibly downloading a copy of spybot search and destroy or something very similiar like superantispyware and run a full system scan for problematic software on your machine.

[UnknownWarri]

i have webroot antispyware and it hasn't detected anything yet...

but ill post a hijackthis log later today..

[Rich-M]

OK on the subject of registry cleaners. Im not an expert of Registry mechanic but i have used registry cleaners for a long time and although they don't do much for performance on systems they can combat system errors extremely well in some cases, & as far for the registry not getting dirty.

This is almost the pure reason registry cleaners are out there, other than to sort out registry errors, or system errors caused by registry files, they are there to clean out all the unused dll files and reg keys that were not deleted during program uninstalls etc. Hell theres alot of programs out there that leave behind thier folders in the program files directory nevermind what they leave behind in the registry.

Actually no, the main reason for registry cleaners is for the maker to make money selling them. That may in fact be the only solid reason .

[UnknownWarri]

here is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:26:33 PM, on 4/18/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Opera\Opera.exe
C:\Users\EJ\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\Program Files\Speed Video Splitter\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\DellTPad\Apoint.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{DF16F6DB-BD4E-4BE4-89AC-0E636151BA08}
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &Winamp Toolbar Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O13 - Gopher Prefix:
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\ adialhk.dll
O20 - Winlogon Notify: GoToAssist - C:\Windows\
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 7833 bytes

[cuttlefish]

CCleaner (free) has been recommended by some of the more astute members on TSG and it it does appear to produce the goods when it comes to cleaning, uminstalling etc.

I am also of the same view that registry cleaners are pretty useless but I get enormous satisfaction in seeing all those "little things" it finds and zaps!

Re your problem, I had a similar situation some time back with constant disconnects from ther Internet (cable) and after unplugging every cable I could find, and pressing the factory reset on anyything that looked like a modem or router, it all came back to life and has not (as yet) gone bad on me!

[UnknownWarri]

^
i was that would work on me, but it doesn't...and i thnk i have ccleaner...

btw the wierd thing is that earlier when the internet died out..i was downloadin something...and it was still downloadin, but i couldn't surf online...weird.