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Vista... help!


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Nicole_Wild's Avatar
Junior Member with 4 posts.
 
Join Date: Apr 2008
20-Apr-2008, 05:07 AM #1
Vista... help!
I don't know if I'm posting in the correct place, but here it goes.

I had 3 trojans on my computer which I discovered yesterday morning, I ran my AVG free edition and it detected and 'healed' the objects, I then downloaded and ran the upgraded full version of AVG and did the exact same thing.
Every time I open up I.E (I've also downloaded and tried it with FireFox) I can go to some sites but not all, when I type something in google to search the computer doesn't do anything. I tried to do a system restore but unlike Windows XP when you do a system restore it doesn't come up with a calender so you can pick your dates, I could only go back half an hour :x
When I boot up my Laptop it comes up with the following message:

'Error Loading C:\Users\Dave\AppData\Local\Temp\rqRJArpQ.dll

The Specified module could not be found'

I ran another virus scan on my computer this morning and it didnt' find any infected items, however I can't seem to get my computer to work as it normally did.
Also I have windows vista home premium installed when I got the PC. I don't have the disk because I got it as a gift with it already installed, and now every time I boot up the PC it's saying 'This copy of Microsfot might not be genuine, activate now' When I click on active it shows up saying the Product ID is invalid or something...

I've tried to run a Registry Mechanic from PC Tools but it keeps 'unexpectedly stopping'.
Megabite's Avatar
Senior Member with 822 posts.
 
Join Date: Apr 2008
20-Apr-2008, 05:43 AM #2
unbidden's Avatar
Computer Specs
Senior Member with 1,263 posts.
 
Join Date: Jun 2005
Experience: Advanced
20-Apr-2008, 10:06 AM #3
Quote:
Also I have windows vista home premium installed when I got the PC. I don't have the disk because I got it as a gift with it already installed, and now every time I boot up the PC it's saying 'This copy of Microsoft might not be genuine, activate now' When I click on active it shows up saying the Product ID is invalid or something...
There iare known issues with Vista Activation. Your pc may not have an install disk, but rather a restore partition. Here is the problem: Without us knowing if your copy of Vista is 'legal', we can't offer much help. First try to solve the activation problem.

http://www.askvg.com/troubleshooting...rror-messages/

If you have a legit copy, there should be a sticker on the pc or within the literature that came with the computer. If you can determine that your Vista install is legal and you need further assistance in activating, post back here if none of the above works for you.
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