[JML080LMJ]

Hi,
I just received a brand new computer from Palicomp via ebay. It came preloaded with Vista Premium 32bit, however it has singularly failed to get to the welcome screen once. I have tried in safe mode but it freezes after loading some presets. I have tried with the Vista CD in but it freezes at the black microsoft preload screen. No disc activity whatsoever.
This is straight out of the box brand new, and I know this is primarily the vendor's problem, but since they are relocating and won't be available for a week (!) in the meantime could someone advise me on what I could do to resolve it. It's a Quad core with 1GB of video RAM and 4gb RAM, and was supposed to have been preinstalled and tested. HAHA.
Thanks is advance
JML

[skinnywhiteboy]

If it's straight out of the box...don't waste any time. Send it back and request a replacement.