[ANURAGBASU]

Dear sir,
I am using HP laptop with preloaded vista premium. But sometimes when i open any drive or folder error appears below;

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: ShellvRTF.dll
Fault Module Version: 1.1.0.8
Fault Module Timestamp: 46d83e7c
Exception Code: c0000005
Exception Offset: 000057ab
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

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Kindly tell me how can solve this problem....

[Rollin' Rog]

Can you post the output from Silent Runners here, following the directions in this link:

http://forums.majorgeeks.com/showthread.php?t=136064