[elisnanna]

I'm not sure if you'll be able to help me with this, considering I'm not sure how much info I can give you. My daughter and son-in-law have an Acer computer, running Vista Premium, 32-bit. I just came to visit them from out of state and have discovered they have a browser problem.

They're using Internet Explorer, version 7. The problem is that whenever they try to close a browser window, they get an error message which says... "Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." So, you click on "close program" and then it tells you it will reopen the program and you have to click on cancel quickly to keep it from reopening. Sometimes, the browser page goes blank, with the "busy" icon doing its thing and the words "Not Responding" at the top of the window. When that happens, nothing short of a restart will get rid of it.

Does anybody have an idea of what may be causing this? Both these kids are borderline computer-illiterate and know next to nothing about what they're doing on it. I've downloaded and installed for them CCleaner (first round, it cleared out 576 MB of stuff!) and AVG Anti-Virus, and he already has Spy Sweeper on here.

I'd like to take care of this browser problem before I move on to other issues. I'm sure you need more info, but I'm not sure what, so please ask away.

Thanks!

[Broni]

Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons). See, if same thing happens.

[experttech]

Optimize the browser ( Follow steps from http://computers-quickfixes.blogspot.com/)

and re-register the dll files from varun.notlong.com.

and run antispyware if needed.