[maggiecat]

Hi, today I got the "windows explore stopped working" problem on Vista system. I found the post of Joncotes in last year as below. But It doesn't work on me because although I repeated steps 1-3 many time the explorer still can not restarts. Is anyone can tell me what can I do now? Thanks so much!!!!

the The only goal here is to remove a trojan that installed itself on the computer. It can be accessed from the Add/Remove programs list, but the only problem is explorer keeps restating and you can’t open the windows fast enough without them automatically closing. This is an in-depth fix, read carefully:

1. Open Task Manager via Ctrl+Alt+Delete.
2. Click File > New Task (Run…)
3. Type “C:\Program Files” Press ENTER

Note: Since the explorer browser was accessed through Task Manager, it shouldn’t close every time Explorer restarts. If it does, repeat steps 1-3 until the window never closes after an Explorer restart.

4. Click the “Folders” link near the bottom of the left-hand colored pane.
5. Click Control Panel.
6. Click Program and Features.
7. Click the “Installed” tab so it sorts by installation date.
8. Notice the programs installed on the current day’s date! You need to uninstall these.
9. READ CAREFULLY!!!
10. When you click to remove one of these programs, windows will ask you to restart. DO NOT RESTART. Click “No”
11. If/When Windows prompts you telling you the uninstallation failed, click “Uninstall Using Recommended Settings”.
12. Repeat the same uninstall process, on every program installed on the current day's date, until Explorer stops restarting. Look for "Safety Alert" or "Messaging Service" specifically.