[mamarymary]

hi, when I boot my system I keep getting the error: loading c:/windows/system32/pmnklmk.dll error this specified module could not be found. I had a virus and have cleaned it up. Is there a way to replace this file? Will be thankful any help.
Thank you
Mary

[TheOutcaste]

Hi and Welcome to TSG!

That file was probably part of the virus. Searching on that filename only finds references to trojans/malware.
However, not all traces of it have been removed, so you are getting the error.

Go to Download HiJack This

• Click the Download HijackThis Installer link.
• Save HJTInstall.exe to your desktop.
• Double click on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis
• Click Install
• Click the I Accept button on the License Agreement Window
• The Main Menu window will open
• Click on the Do a system scan and save a log file button.
• It will scan, save the log in C:\Program Files\Trend Micro\HijackThis, and then the log will open in Notepad.
• In Notepad, click on Edit > Select All then click on Edit > Copy to copy the entire log.
• Paste the log in your next reply.
• DO NOT have HijackThis fix anything yet. Most of what it finds is required or harmless.

Give as much information about the problem as you can.

• OS version and Service Pack installed
• Exact text of any error messages
• Any new Software or Hardware installed

From the Rules

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.

* Be patient. The malware experts are very busy and will get to you. Older posts with zero replies will likely get responded to sooner, so don't bump your post or add information for at least 24 hours. You can edit your post during the first 24 hours if you need to add anything you forgot. To edit your post, click the EDIT button by the post you want to edit.

After posting your HijackThis log, click the Report button at the bottom of the post, and politely ask a Moderator if they could move this thread to the malware forum.

HTH

Jerry

[mamarymary]

Thank you.