[billyboybadger]

Hi

I have an Advent 9112 laptop running Vista. Installed BBC download manager recently and everything worked fine. Now it won't start up at all. I have tried unistall / reinstall but you just double click and nothing happens. Computer behaving like it isn;t installed at all. Everything else is working fine.

Thabks for yoye help

[unbidden]

Be sure your firewall is not blocking the program.

Have you tried System Restore?

[billyboybadger]

Thanks for your suggestion. Tried system restore but system won't allow to restore at any of the restore points. Will try the firewall.

[billyboybadger]

No luck. Have tried to turn firewall off and it makes no difference!

[billyboybadger]

Also seemed to have the same problem with 4 on demands equivalent which i have just uninstalled. Do they use similar programs or something!!??

Thanks everyone for your help.

[unbidden]

Thanks for your suggestion. Tried system restore but system won't allow to restore at any of the restore points. Will try the firewall.

This would suggest you have a problem larger than just the BBC Dwn/Manager issue. I'd run some virus and spyware scans. Also, use an on line scan as well as the AV on the computer.