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Upgraded to Vista - Printing Problems

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parasolution's Avatar
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Senior Member with 386 posts.
 
Join Date: Sep 2006
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11-Jul-2008, 07:11 PM #1
Upgraded to Vista - Printing Problems
I upgraded my system to Vista Home Premium 32 bit by doing a clean install. My last problem is getting my printers to talk. I have 3 printers, 2 on an old Intel print server (HP 5 MP & HP Photosmart 1215) and directly to the PC via USB (HP Photosmart 5160).

I got the 5MP to connect and print by creating a TCP/IP port. I did the same with the photosmart 1215, but it won't print. Nothing comes to the printer. I tried several times, nothing happens.

But the one that is really killing me is the printer connected via USB. I downloaded the latest Vista drivers from HP and installed. Everything installed without a hitch. Once a document is sent to print, it grabs the paper and spits out a blank sheet. If I open printer properties and print a test page, I get the MS logo and "Windows Printer Test Page" on the top the page, then the rest of the sheet is blank. I then get a second page that has the calibration printout. If I go to print a document again....again I get blank pages, sometimes followed by the calibration print out.

I downloaded HP's printing diagnostic utility, but it was of no help. Printer checked out ok. I uninstalled the driver/software and reinstalled, still the same thing. I uninstalled all the USB ports from device manager and restarted, still the same problem.

Don't know what else to do. Printer was working perfect prior to the Vista upgrade.
kiwiguy's Avatar
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Join Date: Aug 2003
Location: New Zealand
11-Jul-2008, 09:08 PM #2
The 1215 is not compatable with Vista.

However others have found a work-around, read the discussions at the link below.
http://winvistaforums.com/windows-vi...5-vista-2.html
parasolution's Avatar
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11-Jul-2008, 10:31 PM #3
Thanks, that was awesome. I figured the 1215 was not compatible with vista, as was the 5MP, but I was able to get the 5MP working by just creating a TCP/IP port.

Now, I just need to get the 5160 to work, the one connected via USB. For some reason its just printing blanks.
parasolution's Avatar
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12-Jul-2008, 01:46 AM #4
I'm at wits end with the D5160 printer. unistalled/installed software so many times, I've followed everything that HP Tech support has said, yet I still can't get it to print.

I connected the printer directly to my laptop that runs XP Pro, no problems printing; so I know its not a printer hardware problem.

If I print a test page from properties, just the logo and the phrase windows printer test page appears. All the text that supposed to appear below it is blank. If I try to print a document, all pages are blank. The printer acts as though its printing, but the sheets are blank.

I even tried using the different driver (the 7200), same results.

Any ideas.
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