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Solved: smart self test failed


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jayleon98 jayleon98 is offline
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30-Sep-2008, 09:49 AM #1
Solved: smart self test failed
my HP Pavilion Windows Vista 32bit won't run my Diagnostics test program(PC doctor5). when i ran the program from an external disk it says smart self test failed and surface scan test failed. the last time it did that it also failed to boot and i ahd to reinstall my Vista system (and obviously lost some files). i am now worried that the same problem might start again. what could cause the smart self test to fail? is it due to any thing i might have done or what because a few weeks ago i got infected with some malware and so i installed SUPERantispyware alongside AVG antivirus. the antispyware program removed some suspected files and it seemed that my computer was clean but now i am not sure what has happened again. please help.am desperate
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30-Sep-2008, 12:33 PM #2
Hi jayleon98, and welcome to TSG.

S.M.A.R.T. (Self Monitoring And Reporting Technology) is hardware inside of a hard drives that reports the drive's internal physical condition to the host computer. I would backup any important documents and files off of the drive ASAP if I were you. There is a good chance that your hard drive is near failure and permanent loss or non-recoverable corruption of its contents. The drive may work fine for months or it may fail the next time you power up the computer or try to save a file to it..
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jayleon98 jayleon98 is offline
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14-Oct-2008, 01:35 AM #3
Thanks. i contacted HP and they replaced the hard drive. Im relieved
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14-Oct-2008, 09:24 AM #4
You are welcome.

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crash, diagnostics, disk fail, smart self

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