[nr_gh889]

Hi,

I have been having a lot of BSOD's since I first got this computer last December. They have been occurring on a regular basis and once my comp got so screwed up that I had to restore to factory. Before that, my comp was so screwed up that my admin required permission to do the stuff with the shield on the button (i.e. couldn't install programs, couldn't manage user accounts, etc).

Anyway the main problem now is the BSOD's and they occur very frequently but with random causes. I have run the debugging tool on the latest ones (since September) and they are random causes from bad memory (IRQL NOT LESS OR EQUAL, PAGE FAULT IN NONPAGED AREA) to drivers (the second latest being afd.sys). I've since uninstalled Norton and replaced it with AVG, so if something along those lines came up ignore any Norton related causes.

Also, recently I have been running UniBlue products (DriverScanner 2009, SpeedUpMyPC 2009, RegistryBooster 2009) and since then my Windows Aero has been eliminated (I get light blue tops instead of transparent ones). Is the absence of aero due to Uniblue, and if so is it fixable? Also, is Uniblue a legitimate virus-free, does-what-it-says products? If it is one of the causes for BSOD's please let me know.

I have uploaded the latest Minidump files should they be of any use, I also have HJT if it's needed as well.

[nr_gh889]

Hello?

[nr_gh889]

bump.

[nr_gh889]

bump.

[Rollin' Rog]

One of the errors, about 4 dumps back is for your Intel Wireless driver >>

BugCheck D1, {8c4064d0, 6, 8, 8c4064d0}

Unable to load image \SystemRoot\system32\DRIVERS\NETw4v32.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for NETw4v32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw4v32.sys
Probably caused by : NETw4v32.sys ( NETw4v32+14d0 )

The others are varied, (I only went back a couple of months), but all would be consistent with a networking issue of some kind. (for example "afd.sys")

Is your Intel Wireless driver the latest and greatest?

Are you using a USB wireless connection or Ethernet? One of the errors is USB related.

Are you using a 3rd party (Non Windows) Firewall?

[nr_gh889]

Uh, I wouldn't know whether my drivers are up to date other than UniBlue DriverScanner (as for that, I've updated everything two weeks ago, save for an unnecessary update which it said was risky to install). Is there any way to be completely sure, like check the company site for updates? I don't know how to check the drivers I have in my computer, so I wouldn't know in the first place.

Update: I just used DriverScanner and found out that the Intel Wireless driver I have is Intel(R) Wireless WiFi Link 4965AGN.

And no, I use wireless through a router only. I don't use a USB wireless network. I have a cordless mouse that's been plugged in into the USB port 24/7 since the start of my computer, though.

Would AVG count? I use that in conjunction with Windows Firewall.

Oh, and since then I've had a few BSOD's. Uploading them now.

[Rollin' Rog]

There is a support page for the wireless driver here > http://www.intel.com/support/wireless/wlan/4965agn/ However I dont see a need to update unless that particular driver faults again, and it didn't in the last 3 minidumps.

>> but the last 3 minidumps are just inconclusive, with one of them suggesting "hardware" and another a USB enhanced miniport driver (usbuhci.sys)

I'm going to suspect the cordless mouse for now.

Can you switch to a wired mouse to test?

If not check the battery and signal strength and make sure the mouse is within a few feet of the receiver -- try changing the "channel" on it. Look for anything nearby that might interfere (microwaves, cordless telephones, other similar devices such as wireless joysticks)

[nr_gh889]

Um, the receiver for the mouse is on one of the isolated USB ports on the left of my computer (there are two more USB ports on the right for thumbdrives and the like), so I don't think that's the problem.

There -is- a cordless telephone, but it's a few meters away from the computer. Oh, and right behind me there's a TV set, and on top of the desk I'm using right now is a wireless router (Linksys) and a modem. (Just being thorough with whatever is either wireless or cordless).

I'm not sure yet, but I'll try to find another mouse and test it out.

[Rollin' Rog]

It's very unlikely to be a problem with the port itself. When I get USB crashes it is always because of the device attached -- usually a power issue of some kind.

Clarify though that the "wireless" router is or is not being used in its wireless configuration with respect to the computer?

We can't assume that all these BSODs have the same cause -- and if you are connected to the router by wireless -- that could have been an issue, at least at one time -- but the one that generated that was about a month back I believe.

When routers are suspect, and the crashes are frequent enough to make the test practical -- I recommend connecting directly to the modem.

[nr_gh889]

Yeah, it's connected. I'm also connected to the modem directly, but there's some problem with the DNS whenever I use the Local Area Network so I guess I'm currently connected to the internet through the router.

[Rollin' Rog]

Ok, well I don't know what the DNS issue would be, frankly I found XPs networking diagnostics much better from a troubleshooting standpoint than Vista's.

But let's see if you have any more problems using a wired mouse instead of the wireless.

But it still isn't clear to me how you can be connected to BOTH the router and the modem directly. As far as I know it has to be one or the other. If the router you are using is connected to the modem -- then your computer has to be connected to the router rather than the modem.

[nr_gh889]

I'm connected to the router -wirelessly-, and using its wireless network for my internet. A cable is also plugged into my computer which is the modem.

And I'll get back to you in 5 days or so? That'll give the computer enough time to give me another BSOD.

[Rollin' Rog]

No problem with the delay, I'll look for your post, but if I miss it, and that can happen, just PM me.

I'm afraid the configuration you are describing still is confusing me. The modem has only one cable connection, right? And that either has to go to the router or direct to the computer? If direct to the computer, then the router is not in use. If it goes to the router, then you still have the option of connecting by cable to a router port, or wirelessly.